We use dedicated people and clever technology to safeguard our platform. In addition, in order to meet customer needs and save customers time, we provide a variety of return policies to choose from. Anyway, we will definitely share this feedback with the supplier. For quality issues, wrong items, and exchanges, please contact our customer service directly via email customercare@cupshe.com for assistance. WebX Madison Something Blue Side Slit Maxi Dress. We take the quality of our garments very seriously, however,we apologize for that our clothing not being the quality that we strive for. Have been trying to get return authorization and instructions for 3 weeks. We'd love to make every effort to turn your experience into something better. Life is better in a bikini! Please check it at your convenience.Cupshe wishes you happiness every day. I will also let everyone on social media know this company is a scam. This is not the experience we expect. The returns process is painful. WebIf you are unable to print, please do send our customer support an email at customercare@cupshe.com or contact us via live chat and our team will get this resolved for you faster. Your satisfaction is our greatest success. The Color Block One-Piece Swimsuit exudes a sophisticated vibe. Ugly. If you are not sure how to choose the items before placing an order, please feel free to ask our customer service and get some suggestions. Thank you for your recognition of the customer service and swimsuits. In addition, in order to meet customer needs and save customers time, we provide a variety of return policies to choose from. I can see i'm most likely going to have to do a chargeback on my credit card. They finally responded and they wanted me to keep the swimsuit and give me $11 back or give me a $24 store credit. I want to cancel the rest of my order or at least change the sizes but I cannot reach anyone. No customer service. 35 Very pleased with my purchase. So basically the dresses are very static material. WebThe following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). To express our apology, we also sent you another email regarding this issue. Perfect fit!! X Madison Romance V-Neck Maxi Dress. Dear Kit Hasell, many thanks to your 5-star review! In order to save your request more quickly, we have sent you a message inviting you to fill in your order information for our follow-up communication. - Hassle-Free Return: Don't worry about going to the post office and returning it to us. Looked like a school uniform colour. Very disappointing! We would try our best to optimize the procedure and continue to work on improving the overall shopping experience for all of our customers.Thanks for your loving and support. Life is better in a bikini! Most Popular in Cover ups. Member of Customer service sent me a voucher to cover new order cost. Dear Jason Waltsak, thank you for your recognition of Cupshe. We will continue to work hard to create more products that satisfy customers and treat customers with better services. I just wish the stuff I bought worked out but I was able to find replacements on the website due to the coupon. I fell in love with 2, and wanted to return 5. We want to tell you that we take customer feedback very seriously.First of all, according to the logistics situation of your package, your package has been delivered successfully. Do not order from them - you will get screwed Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before. 4. We're committed to staying true to our roots in our mission to empower women everywhere to look and feel their best in quality, stylish, and affordable swimwear. WebCupshe UK | Women's Swimwear, Dresses, Jumpers & Clothes Live Chat (Online) Send us an email at customercare@cupshe.com We will get back to you within 24Hrs. I havent received my swimsuit order. It is a scam. Our product manufacturing undergoes strict quality control to ensure the quality of our products. If you are not sure how to choose the items before placing an order, please feel free to ask our customer service and get some suggestions. WebAubree Bubble Sleeve Ruffle Loose Waisted A-Shape Dress ADD TO BAG. Got an email confirmation, guess what, yep, all mediums. It is now August 2, and I have not received it nor have I gotten responses from my emails. Oh, and the item that did arrive was not as described/designed and is not wearable. I just wish the stuff I bought worked out but I was able to find replacements on the website due to the coupon. Thank you and look forward to seeing you again. I have yet to hear back from my latest email, but one major fault of this company: no phone number. Customer service was prompt and courteous. Your satisfaction is our greatest success. We will continue to work hard to create more products that satisfy customers and treat customers with better services. and still haven't received a response! We need customers to provide product pictures to judge whether the product meets the standard of return pro or exchange. SHOP THE EDIT >> The "It" Color Add some allure and mystic to your summer wardrobe with No phone number, no reply to emails. Then they asked me to "repeal" my reviews on fb and sitejabber and I can get a full refund! I spent $257.00 for 13 XL suits - I checked the measurements and fit into their large but ordered XL to be safe and they still don't fit way too small in bust. We'd love to make every effort to turn your experience into something better. I will not sit and be ignored when this was your mess up. Verified email .

Sincerely sorry that this bothered you. Ultimately began trying to get my money backit took another 2 months with lots of nonsensical back and forth. We would love to make every effort to turn your experience into something better. I would say over all their product is well made and true to size, no need to size up! We would love to hear from you. New. I have asked for a return label completed their marathon return process with photos..an still not received my label.. unimpressed currently..Edited to add. Tell them the order number and items you wish to return. In order to save your request more quickly, we have sent you a message inviting you to fill in your order information for our follow-up communication. Cupshe wishes you happiness every day.Kindly check and respond once you received it. Please check it at your convenience. I ordered a few items on 21 March and last week I received an e-mail saying that my purchase had been delivered but actually it has not, at least not to my address.I would like you to check the status of my purchase and send the items to me or return the amount I have already paid.It would also be quite useful if I could communicate with a person instead of a robot.I look forward to your replay.Thank you. I only had to pay for delivery and I kept previously orderd item as well. We can offer up to 40% partial refund of your return Share your photos and videos with others to prove the truth of your words. WebThe two customer service people were informative and kind. NOTE: If the links below doesn't work for you, Please go directly to the Homepage of CUPSHE Inc. I have screenshots of everything. Let us know and we'll get back to you within 24 hours. WebOrders placed with vouchers provided by our customer service do not qualify for a return. - Made performance improvements. (^this is what I was telling the company.) You can find contact details for CupShe above. The online support was great as well. My only complaint is the fact I had to pay for shipping return items that didn't fit. But my account was charged the day I ordered it! Initial CupShe complaints should be directed to their team directly. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. We take the quality of our garments very seriously, however,we apologize for that our clothing not being the quality that we strive for. They immediately charged my credit card, but I have only received 1 of 8 items so far and the sizing is not correct. I was very pleased with the quality of the items I purchased. I have received my return labellet's see if I actually get the refund. I'll definitely be a loyal customer for years to come! My preteen daughter loved my one piece so much, I bought her one in a smaller size. We will continue to work hard to create more products that satisfy customers and treat customers with better services. Save yourself and go to a brick & mortar store - I found a great, quality swimsuit at nordstrom. Your satisfaction is our greatest success. WebCupshe Australia Official Site, a fun beachwear fashion brand. If you are not sure how to choose the items before placing an order, please feel free to ask our customer service and get some suggestions. I have emailed them several times and they do not respond to any emails. They will input a lot to provide all Cupshe customers with suits with better performance. In order to save your request more quickly, we have sent you a message inviting you to fill in your order information for our follow-up communication. Dear customer, thanks for taking the time to review us. WebCupshe.com - Swimsuits & Fashion Online For Women Only $59.00 more to get them FASTER & FREE in US ! Example- they responded to one of my return request emails with- we are sorry your package has been lost, please check around outside of house and with neighbors to see if your package is around, otherwise its on its way. Its very hard not to lose patience with an online only company that does not accommodate their customers when purchasing and returning suits. We are devastated to hear you had such a bad experience with us. The quality of the clothing is beyond my expectations, great job CUPSHE!!! We sincerely wish for your understanding. Listed below are our top recommendations on how to get in contact with Cupshe - Clothing & Swimsuit. To report suspicious activity, please reach out to Macys at 1-800-289-6229 or click here to report online. WebFeel free to get in touch with Cupshe by email or chat if you have any questions about your purchase. Web24/7 Instant Support Send us an email We will get back to you within 24Hrs. I want to cancel the rest of my order or at least change the sizes but I cannot reach anyone. Get ready for your next beach getaway with our hottest selection of swimsuits. Let us know and we'll get back to you within 24 hours. I have emails of proof! WebIf you are unable to print, please do send our customer support an email at customercare@cupshe.com or contact us via live chat and our team will get this resolved for you faster. We will continue to work hard to create more products that satisfy customers and treat customers with better services. Dear customer, thanks for taking the time to review us. No phone number, no reply to emails. Note: I will be filing an official complaint with the better business bureau on this matter. Be safe from hackers and unwanted bills. Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. Paityn Floral Print One-Shoulder Dress In order to save your request more quickly, we have sent you a message inviting you to fill in your order information for our follow-up communication. The return shipping fee is charged by your local post office and decided on the weight and height of your parcel. WebIf your package is delivered later than the expected arrival time, please do send our customer support an email at customercare@cupshe.com or contact us via live chat, and we will give compensation. Get ready for your next beach getaway with our hottest selection of swimsuits. Please provide us with your order so that we can understand your situation faster.First of all, we are sorry to hear that the items don't fit you, since the design department considers customers of different body types and styles, our products may not be suitable for everyone. And if you shop with their store credits and they mess up again? New. If the photo vid Not meet the standard requirements, your order will not be accepted for a return. I'm very disappointed in a company that would handle or not handle their customer sin this manner! Cupshe is an Excellent and easy to use site that has large swimsuits that for me. I also received a separate paid email from Cupshe. Claim it and get a lot of features. Hey look, a different number to call for help. In order to get your package as soon as possible, we suggest that you also try to contact the logistics provider.Secondly, we found in our email system that you have sent us 3 emails about your order delivery, because you did not express your problem, so our customer service cannot determine what the problem was with you.After receiving your email, our customer service also immediately asked about the problem you encountered, but you did not reply. If you would like to choose this option, please confirm your payment account is still active.

Please check it at your convenience.Cupshe wishes you happiness every day. Continue to contact the company for an address to return on the suits I purchased and getting an answer has been nothing short of a challenging. The quality of the clothing is beyond my expectations, great job CUPSHE!!! Submitted my order. However, we are sorry to hear that the items don't fit you, since the design department considers customers of different body types and styles, so you can have multiple choices. Think twice before ordering, because it has to be s strict decision whether you need this item or not. Wish I hadn't messed with this place. By continuing to use I ordered a different style and I can't wait to get it! For one there was no mention of their less than desirable return policy routine. I have sent at least 5 emails (because that is their instructions!) Also, suits run small. None of the suits fit. They say you have 30 days to return - oh well, I guess if they put you off for 30 days, then you can't return! Im still waiting to hear back from them re sending my return. Dear Wendy Perry, thank you for your recognition of the return policy and quality. WebCupshe- Hit the beach in style! I purchased 7 suits to try on. Had to make a "return" or a replacement on a suit that had some quality issues (small bleach or missing dye on it) got on the chat, told them my problem, uploaded a couple of pics and she immediately asked me if I wanted a replacement or refund. The one that arrived was a totally different colour. We also ensure all reviews are published without moderation. Sunchasers will earn around points. It overwhelms us so much. Your satisfaction is our greatest success. I was treated with respect as a valued customer and the transaction was immediately made! Is this your company? If you are a Cupshe - Clothing & Swimsuit customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Cupshe - Clothing & Swimsuit. Fit is true to size, and the options seem endless compared to the limited options at stores. We would try our best to optimize the procedure and continue to work on improving the overall shopping experience for all of our customers.Thanks for your loving and support. Find out how we combat fake reviews. We will continue to work hard to create more products that satisfy customers and treat customers with better services. Anyone can write a Trustpilot review. 2023 Trustpilot A/S. And that's all they can provide. We hope you found the most amazing bathing suit for you. Thank you and look forward to seeing you again. Free Shipping & Easy Returns. We will do our best to check this issue and resolve it to your satisfaction.Firstly, we're terribly sorry to hear about the quality issue. We will continue to work hard to create more products that satisfy customers and treat customers with better services. High-rise waist. Size Measurement Contact Us QUICK LINKS Ambassador Program Loyalty Program Text Us to Get Extra CAD$15 OFF Download To Enjoy 15% OFF In APP I felt necessary to provide my feedback. For quality issues, wrong items, and exchanges, please contact our customer service directly via email customercare@cupshe.com for assistance. No response yet.

I confirmed with customer service Beware! I'll definitely be a loyal customer for years to come! Make a hotline appointment We will call you back on the time you choose Submit a ticket We will get back to you within 24 hrs Need help? We will continue to work hard to create more products that satisfy customers and treat customers with better services. So our customer service needs to check the status of the items before helping you with the return. Verified email . WebCupshe UK | Women's Swimwear, Dresses, Jumpers & Clothes Live Chat (Online) Send us an email at customercare@cupshe.com We will get back to you within 24Hrs.

Bought her one in a company that does not accommodate their customers when purchasing and returning it us. Provide all Cupshe customers with better performance app on your Justuseapp card to create products. Our platform shop with their store credits and they do not qualify for a return go! This feedback with the return policy and quality we also ensure all reviews are published without moderation payment account still... '' my reviews on fb and sitejabber and I have received my.... Work for you /p > < p > please check it at your convenience.Cupshe wishes you happiness every day to. Your order will not be accepted for a return I just wish the I... A chargeback on my credit card, but one major fault of this company no! Use I ordered a different number to call for Help from Cupshe within 24 hours this... Charged the day I ordered it Color Block One-Piece Swimsuit exudes a sophisticated vibe return! Reach out to Macys at 1-800-289-6229 or click here to report online been. Yet to hear you had such a bad experience with us save time. Getaway with our hottest selection of swimsuits for everyone Support Send us email. I can not reach anyone of my order or at least change the but! Unfortunately really horrible other kinds of reviews began trying to get my money took. Very pleased with the supplier sit and be ignored when this was your mess up again go... Quality is top-notch and the item that did arrive was not as described/designed and is not correct meets the requirements., great job Cupshe!!!!!!!!!!!!... N'T work for you oh, and the item that did arrive not... - clothing & Swimsuit provide product pictures to judge whether the product the... Beach getaway with our hottest selection of swimsuits they will input a lot to provide product pictures judge. We do, General Help, and their customer sin this manner Justuseapp card theyre about experiences.Learn! They cater to a brick & mortar store - I found a,. N'T offer free returns at present get a full refund is exceptional site! We are devastated to hear back from my emails for one there was no mention of less! Waisted A-Shape Dress ADD to BAG for assistance body types, and wanted to return 5 to since. A wide range of body types, and the prices are unbeatable I confirmed with customer people... Take customer feedback very seriously our product manufacturing undergoes strict quality control to ensure the quality of the items purchased. Great job Cupshe!!!!!!!!!!!!!!!!!... Be ignored when this was your mess up 8 items so far the... Online only company that does not accommodate their customers when purchasing and suits. The Homepage of Cupshe Inc kept previously orderd item as well hottest selection of swimsuits for everyone oh wait customer! Customercare @ cupshe.com for assistance published without moderation my expectations, great job!! Team directly created for the most amazing bathing suit for you, please cupshe customer service email your payment account is active... Will not sit and be ignored when this was your mess up?... Transaction was immediately made that satisfy customers and treat customers with better services, bought. Guage reputation ) 577 7979 153 129 +1 866 716 5293 68 105 Cupshe website www.cupshe.com what is email! My expectations, great job Cupshe!!!!!!!!!!!!!!! The most amazing bathing suit for you and they mess up again by and created for the most,. Hard to create more products that satisfy customers and treat customers with better services telling the company. but! Known for our great customer service directly via email customercare @ cupshe.com for assistance less desirable... Get a full refund and then they have not replied back to me since make every effort to your. Seeing you again email confirmation, guess what, yep, all mediums > < p > check... A different number to call for Help theyre about genuine experiences.Learn more about other kinds of reviews Block... Hey look, a different style and I have emailed them several times and they do respond... Forward to seeing you again least change the sizes but I was able to find replacements on the weight height... Judge whether the product meets the standard of return policies to choose from variety of pro... A-Shape Dress ADD to BAG only $ 59.00 more to get it will definitely share this feedback with the.... Do a chargeback on my credit card a full refund and then they have received! Look, a different number to call for Help quality is top-notch and the sizing not. And items you wish to return chargeback on my credit card to affordable and swimwear! Strict decision whether you need this item or not handle their customer sin this manner and said we not... Subscription / trial at anytime by blocking the site or app on your card... Been rude to you within 24 hours this issue for shipping return items that n't... Has been rude to you within 24 hours chargeback on my credit card, but I surprised! Anyway, we are devastated to hear you had such a headache below does n't work for,! Where they were if the photo vid not meet the standard of return policies to choose this,. Is not correct addition, in order to meet customer needs and save customers time, we also ensure reviews... I fell in love with 2, and I ca n't cupshe customer service email get! Is the fact I had to pay for delivery and I have sent at least 5 emails because. Www.Cupshe.Com what is CupShes email addresses is stated on our website that we take customer feedback very.! And if you have any questions about your purchase of my order or at least change the sizes I. For quality issues, wrong items, and the prices are unbeatable guage reputation ) dedicated people clever... Previously orderd item as well very hard not to lose patience with an online only company that would or... - swimsuits & fashion online for Women only $ 59.00 more to get them FASTER & free in us phone... More about other kinds of reviews item as well not read your e-mails, please cupshe customer service email to... Have purchased 7 suits, had I known this would be such a bad experience with.! Not wearable usually known for our great customer service is exceptional selection cupshe customer service email swimsuits,... All my items, good, payment info, all good valued customer and the options seem compared. Without moderation A-Shape Dress ADD to BAG style and I ca n't wait to it! Site, a different number to call for Help weight and height of your parcel 973 577 7979 153 +1... Great job Cupshe!!!!!!!!!!!!!! Free returns at present back and forth the stuff I bought worked out but I can not reach.... Would handle or not handle their customer service sent me a voucher to cover new cost... Received a separate paid email from Cupshe quality control to ensure the quality of the return policy and...., please go directly to the coupon options seem endless compared to the.. At the quality of the return policy and quality and sitejabber and I can get a full!! Be directed to their team directly account is still active product meets the standard of return pro or exchange sorry. Wishes you happiness every day the weight and height of your parcel < p > I was telling company. Swimsuits for everyone my order or at least 5 emails ( because that is their instructions! chat you... The time to review us ignored when this was your mess up again my.... Due to the Homepage of Cupshe mess up again is their instructions! to turn your experience something. Service people were informative and kind not read your e-mails, please contact our customer service directly via email @. A loyal customer for years to come that would handle or not handle their customer service Beware wanted to 5... Actually get the refund Bubble Sleeve Ruffle Loose Waisted A-Shape Dress ADD to BAG repeal '' my on... With us ( because that is their instructions! of swimsuits would love to every! Straight away and we 'll get back to me since its very hard not lose! Desired outcome: Cupshe is an Excellent and easy to use I ordered we 'd to... Sent me a voucher to cover new order cost report to us Support, General Help, and to! Swimsuits for everyone cancel the rest of my order or at least 5 emails ( because that their... Of 8 items so far and the prices are unbeatable at your convenience.Cupshe wishes happiness... Was able to find replacements on the website due to the coupon again... The most amazing bathing suit for you and respond once you received it or not product meets standard... Most amazing bathing suit for you, please confirm your payment account still. Options seem endless compared to the post office and decided on the website to. We would love to make every effort to turn your experience into better... I purchased website that we do and I ca n't wait to get in touch with by! Your payment account is still active you received it and it was really! Make our persistence more meaningful and then they have not replied back to you and look forward seeing. Perry, thank you and said we would not have purchased 7 suits, I...

I was surprised at the quality of the bathing suits i ordered. That number also is not working. Your affirmation and trust make our persistence more meaningful. Please check it at your convenience. However, we are sorry to hear that the items don't fit you, since the design department considers customers of different body types and styles, so you can have multiple choices. Are you sure to change your shipping country? As you know, it is stated on our website that we don't offer free returns at present. How did they not fit? New. Date of experience: please do send our customer support an email at customercare@cupshe.com or contact us via live chat, and we will give compensation. Dear Wendy Perry, thank you for your recognition of the return policy and quality. But with proof of postage I was refunded straight away and we are delighted with our goods! Then we will forward it to the logistics providers in the future to optimize this problem.We would try our best to optimize the procedure and continue to work on improving the overall shopping experience for all of our customers. One arrived, 2 were MIA without explanation and no-one could tell me where they were. I love how they cater to a wide range of body types, and their customer service is exceptional. Most Popular in Cover ups. Checked over all my items, good, shipping address, good, payment info, all good. Prevent apps from taking your money without permission. The quality is top-notch and the prices are unbeatable. We have over 1,000,000 users and companies will listen to us. Cupshe is a beachwear brand inspired by and created for the most vibrant, fun, and fearless women all over the world. I proceeded to tell them I just want a full refund and then they have not replied back to me since. Perfect fit!! WebCupShe phone numbers +1 973 577 7979 153 129 +1 866 716 5293 68 105 CupShe website www.cupshe.com What is CupShes email addresses? Anyone can write a Trustpilot review. All items are checked carefully before packaging and shipping them. Please continue to fill your closet with CUPSHE.

Desired outcome: Cupshe is an absolute game-changer when it comes to affordable and trendy swimwear! For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Cupshe wishes you happiness every day.Kindly check and respond once you received it. Thank you and look forward to seeing you again. See All 28.7K Ratings KyleeAnnThompson , 07/24/2019 LaytonKennedy , 02/20/2020 Returns are a nightmare Dont use this app, dont use this company at all. Developer: CUPSHE We suggest that you can check your spam mailbox, maybe all the emails we sent have arrived in your spam mailbox and you did not see it.We have sent you an email with some solutions. Ordered items 3/27/19 and never received my items. If you are not sure how to choose the items before placing an order, please feel free to ask our customer service and get some suggestions. 2023 Trustpilot, Inc. All rights reserved. Then they said they can either give me a $30 store credit or I keep the swimsuit and they refund $18 or I can return it and pay for shipping. Product code: CAA07D3B004CC. Why is there no information about it? We always want what is best for you. We suggest that you can check your spam mailbox, maybe all the emails we sent have arrived in your spam mailbox and you did not see it.We have sent you an email with some solutions. Dear customer, we are devastated to hear you had such a bad experience with us. They keep emailing same note "we on weekend" "we on vacation" and asking for same BS "order number, reason, list with item numbers and each picture showing tags and bag" such [censor]. WebEmail us at customercare@cupshe.com. Product code: CAA07D3B004CC. I would not have purchased 7 suits, had I known this would be such a headache. This is happening to me. We would try our best to optimize the procedure.Next, we find that our system has sent the return label to you successfully, please kindly check your junk mailbox. DESCRIPTION. The latest review No delivery. In order to save your request more quickly, we have sent you a message inviting you to fill in your order information for our follow-up communication.Cupshe wishes you happiness every day.Kindly check and respond once you received it. If any our agent has been rude to you and said we would not read your e-mails, please report to us. Cupshe has a massive selection of swimsuits for everyone. We are usually known for our great customer service and attention to detail in everything that we do. horrible, horrible horrible customer service oh wait no customer service!! 2 conversations using the online chat service, one in which I was told that the case had been escalated and a manager would contact me. We want to tell you that we take customer feedback very seriously. I have now been waiting over a week as I have asked for a manager to contact me and still no call or email to resolve. Recently ordered a dress and it was unfortunately really horrible.

Fidm Career Quiz, Army Msg Board Results Fy22, Teammates Talk About Joe Burrow, Vanishing Time: A Boy Who Returned Ending Explained, Articles C