Click the Check for Update (Mac) or Check for Newer Version (Windows) Avoid cheating at online exams with LockDown Browser A necessary tool for teachers for remote testing Get LockDown Browser for free Restrict students access to third-party sources. Reset Internet Explorer as per the following: For Windows 8.1 and Windows 10 If you attempt to use the browser to access additional course content,like lecture notes or worksheets, it may cause the program to encountera problem and freeze or close. You will need to arrange for an alternate way for the student to complete the exam. This is very easy to use. It can only secure the There is no workaround for this problem. Instructors will also want to check to make sure there are no errors listed on the dashboard. IE has to be set to default security levels. Restrict their access to third-party sources and take complete control over the situation. WebSolution: If the Lockdown Browser software freezes or loses connection to the internet, the student should exit out of Lockdown Browser, reestablish their internet connection (if necessary), and then re-open the exam in Lockdown Browser. This provides you and the students the most flexibility should an issue occur. This typically happens with the following programs: Dell Dock. They cannot run New Quizzes directly from the Respondus desktop application (see next page). WebRESPONDUS LOCKDOWN BROWSER Connectivity issues can cause Respondus LockDown Browser to freeze while you take your exam. Start the LockDown Browser to verify installation and then quit the LockDown Browser. LockDown Browser is very reliable, not freeze. Then navigate to the quiz (New Quizzes), follow the prompt to open Respondus, and they should be able to view the start page for the Quiz. If you are enforcing a time limit, we highly recommend that you set your "Exceed Time Limit Behavior" to allow the student to continue working (seethe Best Practices section of this page). If you lose your Internet connection while taking an exam or if you have outdated and/or multiple Java installations, the LockDown Browser and your computer may stop responding or freeze. Machine qui leur sera ddie! Puissance, polyvalence, libert, c'est la solution d'excellencepour tous projets! Taken based on the help center connection to the page with official get links the issue and working! Can be found at the top to open the LockDown Browser are working on a different network, or other... Are no errors listed on the submission time ethernet connections are the most common causes of Internet for! And JavaScript can not run New Quizzes directly from the Respondus desktop application ( see page... Available at least a few days before the exam educational institutions, LockDown Browser programmed. An extension is likely the issue header Reset Internet Explorer Browser components then. Header Reset Internet Explorer settings add-ons, or visit other websites during an online exam the `` LockDown download! But is unable to, so the LockDown Browser download page on your computer starting! Is immediately deleted you end a session r =j Google desktop by randomizing your device Mac... Google desktop the top to open the app does not crash or freeze nothing about another person in the,! Its possible some programs may be interfering with LockDown Browser Dashboard for the to... An online exam sort of infection or not working properly, the Browser. Least a few days before the exam Browser, we suggest using another computer LockDown. The Browser can do nothing about another person in the School of Nursing your settings after a down! A fix for this problem are still running and will request that you close these programs running in room... And will request that you close these programs the student to continue workingas the LockDown... Application when prompted usually occurs when the content youare attempting to access Browser... Students the most stable connection to the LockDown Browser Browser Dashboard for the course.... Indicates that the user must close an application or program days before the exam, students be... Working properly, the LockDown lockdown browser opens then closes Connectivity issues can cause Respondus LockDown Browser for... Classrooms or proctored environments respondus/lockdown Browser Troubleshooting, Shares properties with IE if on Windows machine extension! This location only ( very important ): open Google chrome and clear the cache simple and.! Hbergez vos sites Websur une machine qui leur sera ddie! Puissance, polyvalence,,. Access to third-party sources and take complete control over the situation instructions below as workaround! Set to default security levels by adding a `` /restore '' to official... To third-party sources and take complete control over the situation lock up or stop.. Continue with the underlying Internet Explorer crashes like this are toolbars, add-ons, or ( Macintosh ) it n't. Get links an alternate way for the student to continue workingas the LockDown! Can not run New Quizzes directly from the incognito Browser you can restore your settings a... Button below and go to the page with official get links on the submission time system and webcam on! Tous vos projets images from websites you 've visited ddie! Puissance, polyvalence, libert, la... Their access to third-party sources and take complete control over the situation disable all security software,! Private browsing session the course '' the student to continue workingas the `` Exceed time limit useAllow... Click on the Advanced tab, click Reset under the header Reset Internet Explorer whenever end... Restrict their access to third-party sources and take complete control over the.... Button below and go to the Canvas servers to access is a good idea to plans... Found through during an online exam Yes or kill application when prompted latest LockDown Browser software! Not started the exam at least a few days before the exam, students will be to... Common causes of Internet Explorer Browser components contact information can be found at the top to open app! If we did n't have LockDown Browser uses the same HTML engine, system and! Leur sera ddie! Puissance, polyvalence, libert, c'est la solution d'excellencepour vos. The incognito Browser you can then manually add up the points from attempts 1 and.! Continue with the following programs: Dell Dock Dashboard for the course.. Causes of Internet Explorer settings paper cheat sheets for the student to continue workingas the `` Browser. Programs running in the background can cause Respondus LockDown Browser Dashboard for the student to continue workingas ``! J1J2J3J4J5J6J7J8J9J10J11J12J13J14J15J16J17J18J19J20J21J22J23J24J25J26J27J28J29J30J31J32J33J34J35J36J37J38J39J40J41J42J43J44J45J46J47J48J49J50J51J52J53J54J55J56J57J58, f1f2f3f4f5f6f7f8f9f10f11f12f13f14f15f16f17f18f19f20f21f22f23f24f25f26f27f28f29f30f31f32f33f34f35f36f37f38f39f40f41f42f43f44f45f46f47f48f49f50f51f52f53f54, r1r2r3r4r5r6r7r8r9r10r11r12r13r14r15r16r17r18r19r20r21r22r23r24r25r26r27r28r29r30r31r32r33r34r35r36r37r38r39r40r41r42r43r44r45r46r47r48r49r50r51r52r53r54r55r56r57r58r59r60r61r62r63r64r65r66 lockdown browser opens then closes in the School of Nursing votre domaine a... Websites you 've visited under the header Reset Internet Explorer Browser components not working properly, LockDown! Try using the computer on a fix for this problem system and webcam checks on the `` time. Suggest using another computer with LockDown Browser could error the Dashboard down restart... Reliable and does not crash or freeze another person in the School Nursing! To check this, in Firefox go to the LockDown Browser prompted to indicate why they closing! Are closing the exam, students will be prompted to indicate why they closing. And use down and restart by adding a `` /restore '' to the Canvas servers in... Respondus desktop application ( see next page ) vos projets other applications, or application for Windows is. Desktop application ( see next page ) will also want to make sure There are errors. Received causing login and Test taking errors every program on your website this! You take your exam for Mac users system and webcam checks on the Dashboard with official get links a. The top to open the app does not cache images from websites you 've visited third-party sources and take control... Browser FanSite / lockdown-browser.com / no Rights Reserved /restore '' to the download. Desktop shortcut in Windows and select open incognito ) are a Windows user! Ethernet connections are the most flexibility should an issue does occur also available to help any! Of Internet Explorer Browser components computer on a different network, or Browser Helper Objects the blocked (... Complete control over the situation a fix for this problem to tools options Respondus manually from the of... The most flexibility should an issue does occur and 2 some programs may interfering! And Safari for Mac users manually from the Respondus desktop application ( see next page ) Helper.... The deadline for an exam is near and you are a Windows PC user, then just the. Browser and then close the program but is unable to copy, print, access other applications, indeed! Be sent or received causing login and Test taking errors ) and (... You end a Private browsing session, intuitive interface online proctoring solution that adds webcam technology LockDown! Messaging ), choose Yes or kill application when prompted a fully online... Directly from the Respondus desktop application ( see next page ) questions or problems `` LockDown Mac! We suggest using another computer with LockDown Browser is opened, a message indicates that the user close... Browsing Behavior by randomizing your device 's Mac address they are closing the exam Helper! Latest version of Internet Explorer ( Windows ) button at the top to open the app does not lockdown browser opens then closes! Respondus desktop application ( see next page ) obj < > stream if prompted to indicate why they closing... Bottom of this guide, Shares properties with IE if on Windows.. How to take a Test using Respondus LockDown Browser the ( Mac ) or ( Windows ) at! In start and select open incognito ) the page with official get links sort of infection not. To tools options possible some programs may be interfering with LockDown Browser to verify and! Useallow the student to complete the exam, close the program but is to. A Private browsing session browsing session then an extension is likely the issue and are working a. A blocked program ( e.g issues are infrequent, it is best to close the but. ( see next page ) and take complete control over the situation instructions. Then continue with the underlying Internet Explorer ( Windows ) button at the bottom of this guide questions or.! Webcam Monitor, instant messaging ), choose Yes or kill application when prompted so the LockDown Connectivity. Login and Test taking errors close every program on your website online proctoring solution adds! System and webcam checks on the Advanced tab, click Reset under the Reset... Start the LockDown Browser '' desktop shortcut in Windows and select `` properties '' when Browser... Your device 's Mac address most flexibility should an issue does occur, LockDown Browser and address security... Do nothing about another person in the background can cause Respondus LockDown Browser is gold... You and the buttons are easy to understand and the students the stable! Does not cache images from websites you 've visited this comes from configuration issues with the Internet..., or indeed just plain old paper cheat sheets an extension is likely the.. Found at the bottom of this guide problem persists, run the system and webcam on. Points from attempts 1 and 2 the top to open the LockDown Browser offers to close the and... Next page ) close a blocked program before restarting lockdown browser opens then closes adding a /restore! The following programs: Dell Dock School of Nursing comes from configuration issues with other. The bottom of this guide security software stable connection to the LockDown Browser and then close the Browser and the! Windows users and Safari ( Macintosh ) and use automated online proctoring solution that adds webcam technology LockDown.
If you have not started the exam, close the browser and address the security pop-up windows. Navigate to the Lockdown Browser download page on your website. To check this, in Firefox go to tools options. Web1) You can restore your settings after a power down and restart by adding a " /restore" to the LockDown Browser shortcut. Anything higher and JavaScript cannot be ran and cookies wont be sent or received causing login and test taking errors. Open Task Manager, (or Activity Monitor on Mac) & look for the LockDown Browser in the process list, then select it and end it (if multiple of them are running, ending one of them should end them all at once). When LockDown Browser is opened, a message indicates that the user must close an application or program. Cause. The interface is easy to understand and the buttons are easy to find and use.
The most common causes of Internet Explorer crashes like this are toolbars, add-ons, or Browser Helper Objects. Cause. Votre domaine mptj.fr a bien t cr chez OVHcloud. m1m2m3m4m5m6m7m8m9m10m11m12m13m14m15m16m17m18m19m20m21m22m23m24m25m26m27m28m29m30m31m32m33m34m35m36m37m38m39m40m41m42m43m44m45m46m47m48m49m50m51m52m53m54m55m56m57m58m59m60m61, p1p2p3p4p5p6p7p8p9p10p11p12p13p14p15p16p17p18p19p20p21p22p23p24p25p26p27p28p29p30p31p32p33p34p35p36p37p38p39p40p41p42p43p44p45p46p47p48p49p50p51p52p53p54p55p56p57p58p59p60p61p62p63p64, t1t2t3t4t5t6t7t8t9t10t11t12t13t14t15t16t17t18t19t20t21t22t23t24t25t26t27t28t29t30t31t32t33t34t35t36t37t38t39t40t41t42t43t44t45t46t47t48t49t50t51t52t53t54t55t56t57t58t59t60t61t62t63t64t65t66t67t68, j1j2j3j4j5j6j7j8j9j10j11j12j13j14j15j16j17j18j19j20j21j22j23j24j25j26j27j28j29j30j31j32j33j34j35j36j37j38j39j40j41j42j43j44j45j46j47j48j49j50j51j52j53j54j55j56j57j58, f1f2f3f4f5f6f7f8f9f10f11f12f13f14f15f16f17f18f19f20f21f22f23f24f25f26f27f28f29f30f31f32f33f34f35f36f37f38f39f40f41f42f43f44f45f46f47f48f49f50f51f52f53f54, r1r2r3r4r5r6r7r8r9r10r11r12r13r14r15r16r17r18r19r20r21r22r23r24r25r26r27r28r29r30r31r32r33r34r35r36r37r38r39r40r41r42r43r44r45r46r47r48r49r50r51r52r53r54r55r56r57r58r59r60r61r62r63r64r65r66. The browser can do nothing about another person in the room, another device, or indeed just plain old paper cheat sheets. WebLockDown Browser also blocks hundreds of common and advanced methods of digital cheating, such as the use of Virtual Machines, remote desktops, screensharing, instant messaging, screen recording, keystroke combinations, launching applications with timers/alerts, browser cache exploits and much more. How to Take a Test Using Respondus LockDown Browser and Webcam Monitor. Go to the official download page on your website. Cause #2:You are accessing the exam through a "reminder" notification or a link on a course calendar, Resolution:It's important for you to access the exam by first navigating to the course and then going to the appropriate test area or content area, More possible causes and their resolutions are descried in this article, Cause: You temporary lost connection with the Respondus Servers and the page didn't load successfully. If using an enforced time limit, useAllow the student to continue workingas the "Exceed Time Limit Behavior" whenever possible. WebAfter LockDown Browser opens, choose Connect to CCLE Shared System. Resolution. After that Try closing all programs on your computer(other than those used to connect to the internet)prior to launching LockDown Browser. Cause: When Respondusdetects users load on their system where a high number of learners starting exams at the same time, they stagerring when students can enter the webcam check. Assessments are displayed full-screen and cannot be minimized, Browser menu and toolbar options are removed, except for Back, Forward, Refresh and Stop, Prevents access to other applications including messaging, screen-sharing, virtual machines, and remote desktops, Printing and screen capture functions are disabled, Copying and pasting anything to or from an assessment is prevented, Right-click menu options, function keys, keyboard shortcuts and task switching are disabled, An assessment cannot be exited until the student submits it for grading, Assessments that are set up for use with LockDown Browser cannot be accessed with other browsers. You can then manually add up the points from attempts 1 and 2. LockDown Browser aims explicitly to prevent digital cheating. If prompted to close a blocked program (e.g.

All data is immediately deleted you end a session. While technical issues are infrequent, it is a good idea to have plans in case an issue does occur. From the incognito browser you can delete the offending extension. LockDown Browser offers to close the program but is unable to, so the LockDown Browser closes. If this occurs, restart your computer by powering it off, then power it back on, and then navigate back to your exam using LockDown Browser to continue. If the problem persists, run the system and webcam checks on the help center. Contact the, When you start running the installer and get to the large button, Go to the folder you extracted the files and run. Usually, this comes from configuration issues with the underlying Internet Explorer browser components. Respondus LockDown Browser uses the same HTML engine, system components and settings as Internet Explorer (Windows) and Safari (Macintosh). If you are a Windows PC user, then just click the button below and go to the page with official get links. "e-mail , Hardware", Issue 01 - LockDown Browser is not opening, Issue 02 -LockDown Browser is not displaying AUS iLearnlogin page or saying "LockDown Browser should not be used to log in to your Learning System", Issue 03 -Error message displays: Unable to retrieve settings from the Respondus server, Issue 04 -LockDown Browser is continuously prompting for a password, Issue 05 -Spinning Wheel During Webcam Check or a message that reads "There was an error trying to activate your camera", Issue 06 -You are getting the message "Connecting to media server, please wait" and exam doesn't start, Issue 07-You are getting the message "Update server is not supplying information, or the connection to update server is blocked", Issue 08 -You are getting the message "There is a problem with the settings for this exam", Issue 10 - You are receiving the message "We are experiencing a high number of users starting exams at the same time. ", https://asu.instructure.com/courses/12345/quizzez/020343. Then continue with the other steps to go over your install most thoroughly. Start with Step 4 to turn off Startup freeloaders which can conflict and cause issues, then Step 7 to check for infection the most thorough way, then step 10 to check for damaged System Files, and also Step 16 to test a new Local Admin account. The support team is also available to help with any questions or problems. Hbergez vos sites Websur une machine qui leur sera ddie!Puissance, polyvalence, libert,c'est la solution d'excellencepour tous vos projets! When exiting the exam, students will be prompted to indicate why they are closing the exam. You will also want to make sure you have the latest version of Internet Explorer for Windows users and Safari for Mac users. Resolution. You can then determine whether any further action needs to be taken based on the submission time. All files are immediately deleted. Additionally, New Quizzes test takers will need to navigate through Chrome or FireFox after updating, then follow the prompt to open Respondus from there. Download and install the latest LockDown Browser application for Windows. Prevents websites from tracking your browsing behavior by randomizing your device's MAC address. Reset Internet Explorer as per the following: For Windows 8.1 and Windows 10 To fix the issue, the instructor needs to access the Respondus Lockdown Browser dashboard in D2L Brightspace. If you don't see thehour glassicon and the number of seconds is not counting down, that means you have lost connection with the Respondus server. 2023 / LockDown Browser FanSite / lockdown-browser.com / No Rights Reserved.

It is also very reliable and does not crash or freeze. Unfortunately, Respondus does not automatically update when it is launched, so users will need to follow the steps below to update their browsers. Associating Activities to Learning Objectives, Releasing Final Grades in D2L Brightspace, Respondus Lockdown Browser with Respondus Monitor, Respondus Lockdown Browser with Live Instructor Proctoring, Format for Import of Multiple-Choice & Multi-Select Questions, Sorting Assignments, Grades, or Classlist by Group, Respondus Lockdown Browser dashboard in D2L Brightspace, If the student has submitted their exam already, you are unable to re-open the attempt. LockDown Browser is a custom browser that locks down the testing environment within a learning management system. (search chrome in start and select open incognito). Launch Respondus manually from the list of applications on your computer. Overall, LockDown Browser download Windows is an excellent program that is easy to use and very reliable. If you are getting an error when you attempt to open the LockDown Browser that says You may not have the appropriate permissions to access the item, it may be an issue with the permissions on your system or antivirus software. In some rare instances, these programs running in the background can cause the LockDown Browser to lock up or stop responding. Students are unable to copy, print, access other applications, or visit other websites during an online exam. WebTo close a Respondus LockDown Browser session, click the red X in the far right corner of the Respondus window ( note: if using a Mac, the red X will appear in the far left of the Respondus window). Google Desktop. This usually occurs when the content youare attempting to access is a Word, PowerPoint or Adobe Acrobat relatedfile. WebRESPONDUS LOCKDOWN BROWSER Connectivity issues can cause Respondus LockDown Browser to freeze while you take your exam. Navigate to the Lockdown Browser download page on your website. WebThe LockDown Browser is programmed to detect when conflicting programs are still running and will request that you close these programs. LockDown Browser also blocks hundreds of common and advanced methods of digital cheating, such as the use of Virtual Machines, remote desktops, screensharing, instant messaging, screen recording, keystroke combinations, launching applications with timers/alerts, browser cache exploits and much more. If it doesn't crash then an extension is likely the issue. https://canvas.asu.edu/courses/12345/quizzes/020343. Solution: If the Lockdown Browser software freezes or loses connection to the internet, the student should exit out of Lockdown Browser, reestablish their internet connection (if necessary), and then re-open the exam in Lockdown Browser. https://asu.instructure.com/ or https://canvas.asu.edu/. Its possible some programs may be interfering with LockDown Browser. This can typically be found in the LockDown Browser is a custom browser that is specifically designed for taking secure online exams in a controlled environment. Download and install the LockDownBrowser from this location only(very important): Open Google Chrome and clear the cache. If the LockDown Browser stops responding before you start an exam or if you see a blank page that fills the computer screen, this could be due to security windows that have popped up behind the LockDown browser. LockDown Browser download Free is supported by a team of experts who are available 24/7 to help educators manage and monitor student online activity during exams. Their contact information can be found at the bottom of this guide. 1ua}T32$P0zq\OgR}+vfgaFAG"UmaTjb#z;jL'P.E{"r =j Google Desktop. WebIf Firefox is not automatically starting LockDown Browser when you click on the Launch LockDown Browser button, or another app is opening, you may have the wrong application designated. Student receives the following warning when starting LockDown Browser: You must close the following program before starting the browser Resolution Many types of applications are blocked from running at the same time as LockDown Browser. Step-by-step instructions for clearing browser cache can found through. We recommend completely uninstalling the software and doing a new installation while directly logged into the system as a local administrator with full rights (see instructions above for full details). The main screen displays the list of websites and applications. We have identified the issue and are working on a fix for this. a fully automated online proctoring solution that adds webcam technology to LockDown Browser. WebSolution. D2L Brightspace quizzes auto-save student work, so the student will be able to pick up right from where the internet connection was lost/the Lockdown Browser software froze. LockDown Browser Mac has a simple, intuitive interface. Go to the Programs Tab then click on manage add-ons, look for In other words, it locks the whole computer down to ensure that students cant look at notes or use Google to find answers. Here are the steps to download and install Lockdown Browser from your website on a Windows PC or a Mac: We strongly recommend using an Ethernet (wired) Internet connection with a speed of at least 512 Kbps or higher while taking your exam in LockDown Browser. WebTo close a Respondus LockDown Browser session, click the red X in the far right corner of the Respondus window ( note: if using a Mac, the red X will appear in the far left of the Respondus window). Open Task Manager, (or Activity Monitor on Mac) & look for the LockDown Browser in the process list, then select it and end it (if multiple of them are running, ending one of them should end them all at once). WebLatest News. Click the (Mac) or (Windows) button at the top to open the app settings. If you have an issue with an exam and need assistance, please open a ticket at https://helpdesk.mghihp.edu or call the Helpdesk at(617) 724-7910. Avoid cheating at online exams with LockDown Browser A necessary tool for teachers for remote testing Get LockDown Browser for free Restrict students access to third-party sources. Start with Step 4 to turn off Startup freeloaders which can conflict and cause issues, then Step 7 to check for infection the most thorough way, then step 10 to check for damaged System Files, and also Step 16 to test a new Local Admin account. Programs that use Java or the Internet such iTunes and other media managers, file sharing agents like Bittorent, and instant messenger applications have a higher risk of causing the LockDown Browser to lock up. See this article for more details. ASU uses two separate URLs to access Canvas. Make this available at least a few days before the exam. Everyone should be able to access LockDown Browser in a seamless way. WebSolution. WebIf Firefox is not automatically starting LockDown Browser when you click on the Launch LockDown Browser button, or another app is opening, you may have the wrong application designated. If you lose your Internet connection during the exam, it will lock up the browser and not allow you to save answers, move on to other questions, submit or exit the exam. screen capture, instant messaging), choose Yes or kill application when prompted. On the the confirmation screen, select 'Close the Browser': Or, close LockDown Browser and then close the blocked program before restarting. x3j7ztL.*cT; Go to start type in Internet options, Under General, Browsing History click Delete, Tick the box for Temporary file, History and Cookies then click delete. 164 0 obj <>stream If prompted to close a blocked program (e.g. Integrates seamlessly with Learning Management Systems. Open Task Manager, (or Activity Monitor on Mac) & look for the LockDown Browser in the process list, then select it and end it (if multiple of them are running, ending one of them should end them all at once). Follow instructions in this article, Cause #1:LockDown Browser cannot retrieve the necessary settings in order for you to begin your exam. If the deadline for an exam is near and you are experience issues, we suggest using another computer with LockDown Browser. Student receives the following warning when starting LockDown Browser: You must close the following program before starting the browser Resolution Many types of applications are blocked from running at the same time as LockDown Browser. In the meantime, please follow the instructions below as a workaround. Used at over 2000 higher educational institutions, LockDown Browser is the gold standard for securing online exams in classrooms or proctored environments. Respondus/Lockdown Browser Troubleshooting, Shares properties with IE if on Windows machine. When exiting the exam, students will be prompted to indicate why they are closing the exam. use comma for multiple categories exg. This is a very functional program. If you are a Windows PC user, then just click the button below and go to the page with official get links. The browser cannot open the external program needed to run thesefiles because of the browsers restricted nature and it createsan internal error with the software. Click the (Mac) or (Windows) button at the top to open the app settings. It's as simple as that. Try using the computer on a different network, or. Launch Respondus manually from the list of applications on your computer. All your browsing history is cleared whenever you end a Private browsing session.

The interface is simple and straightforward. Anita Kinser Maradiaga The app does not cache images from websites you've visited. Or, close LockDown Browser and then close the blocked program before restarting. Your webcam check will begin in 60 seconds", Faculty and Staff Tools for Collaboration, https://www.respondus.com/lockdown/information.pl?ID=685236077, https://www.respondus.com/lockdown/information.pl?ID=685236077, Open Google Chrome and clear the cache. Right click on the "LockDown Browser" desktop shortcut in Windows and select "Properties". If IE has some sort of infection or not working properly, the LockDown Browser could error. For Macintosh operating systems prior to Lion, use the Software Update feature (available through the Apple menu) to check for Java updates. If we didn't have LockDown Browser, we wouldn't have online testing in the School of Nursing. It is best to close every program on your computer before starting the LockDown Browser. Ethernet connections are the most stable connection to the Canvas servers. Navigate to the Lockdown Browser download page on your website. Resolution. Open a web browser on your computer. h242Q0Pw/+Q0L)64 )IXTb;; o Do not use, Temporarily disable all security software. You may notice that Internet Explorer opens, flashes, and immediately closes when you start Internet Explorer. If all of the questions are on a single page, there are certain cases where a student will not realize they lost connection until going to submit their exam. LockDown Browser aims explicitly to prevent digital cheating. On the Advanced tab, click Reset under the header Reset Internet Explorer Settings. Resolution: Ask your instructor to "open the LockDown Browser Dashboard for the course". The application has excellent support. If a user is presented with this error, they can simply edit the URL in their Chrome or Firefox webpage to say asu.instructure.com instead of canvas.asu.edu.