The new fare gates, fare boxes and payment option that Metro will begin to install wont be compatible with the old cards, and the transit agency is asking customers to replace their old SmarTrip cards to avoid disruption later on.

Customers are encouraged to replace their old SmarTrip cards now to avoid issues later.

WebTouch your card to the SmarTrip target. DITCH THE VALET: Affordable Parking Options for under $10/nt, How to Request a White House Tour as a Foreign Visitor - 2019, Housing/neighborhoods-not really travel related, Private tour for 7 people with pick up and drop off, Washington Senior Reduced Smartip card - near Union station, Looking to finalize transportation around DC, need advise, Extended stay lodging, 5 adults, September. The cards are being phased out due to the installation of new fare gates You must then contact your Benefits Administrator to transfer any SmartBenefits to your replacement smartcard. Call and it will get reinstated. Insert cash $1, $5, $10 or $20 bills or coins (no pennies) to load up to a maximum of $300 total value on the card. On July 26, 2000, the Department adopted the policy of making the Transportation Subsidy Program available to all qualifying Department of the Interior (DOI) employees nationwide. SmarTrip cards purchased before 2012 will no longer be accepted at faregates and fareboxes as of Tuesday, March 1. WebLogin to your SmarTrip account and go to the Card Summary page 3.

While this gives customers time, Metro is making customers aware of the change to ensure they are able to make the switch to a new card now whether currently using the system or upon their return as pandemic restrictions are lifted, customers return to school and work and businesses reopen with increased capacity throughout the region. Per the customer service rep, the balance will show correctly again once the card is used.

SmartBenefits not claimed between the first and last day of the month are credited back your Bureau/Office. SmarTrip Cards are accepted at the following regional transit agencies: Metro, Metrobus, and DC Circulator. SmartBenefits may be picked up at any time during the month by adding the benefit to your SmarTrip Card at Metro Passes/Fare Cards machines located in Metro Stations. Am Iallowed to use (spend) my transit benefits in excess of my qualified monthly commuting costs?

WebDo SmarTrip cards lose their value? Need assistance?

Call the toll-free number to ask if they can deliver a replacement card to you in 10 days or less? https://www.wmata.com/fares/replacements-refunds TRAVEL INFORMATION Is the Direct Load option, the only option that I can use if I cant use the WageWorks Commuter Card to load my SmarTrip card? Customers currently riding Metro or who plan to soon will need to replace their cards to travel on Metrorail or Metrobus after the deadline, Metro said Thursday.

You must attach a legible enlarged photocopy of the back of your SmarTrip Card to your application. Still have questions? Bank Robbery On Columbia Pike Under Investigation: Police, Arlington Temporarily Suspends Online Ordering For Parking Permits, Gorgeous Home In Arlington Tastefully Restored To Its Original Glory, D.C./Virginia's 23rd Annual Diversity Employment Day Career Fair, Motley Fool, Studio & Office Equipment Online Auction, Silver and Brass Restoration Services: MONDAYS 10:00am - 4:00pm, Story Extreme's Awkward Conversations: Stories @ Surviving Embarrassing Talks, Dialogs, & Explanatns, Taxes in Retirement Seminar on April 11th and 12th at Marymount University, Alexandria Man's Hunch Ends Up Multiplying His VA Lottery Win To $100K, Southbound GW Parkway Traffic In McLean To Shift To Northbound Lanes, 5 Arlington Area New Open Houses Worth A Look, Arlington Public Library To Discuss How To Handle New Period Of Growth. Does SmarTrip balance expire? Does each person need their own Metro card in DC?

Is this a rule, or is there a fluke with my card? Can I use the parking version of a WageWorks Visa Prepaid Commuter Card or a WageWorks MasterCard Prepaid Commuter Card to pay for SmarTrip (WMATA) parking? Metros oldest SmarTrip cards will expire Tuesday due to new faregate technology. Participants must provide the serial number of a Metro Registered SmarTrip Card when applying for SmartBenefits. Up to four people can use a Metro card when you go on a per ride basis. Performing a Fund Balance Transfer for a Lost, Stolen, or Damaged Card Log in How do I get money back from my SmarTrip card? What if I lose or damage my SmarTrip Card? What happens if metro card doesnt have enough money? To prevent delays,

Once you purchase your first card, you can register it online where you can add value, Auto Reload, view balance, and report it as lost or stolen. However you may receive temporary parking for no more than five days in any one month, and no more than 30 days total per fiscal year and comply with parking policies and procedures. You must take two actions if you lose your SmarTrip card. In the right menu under Online Purchases, click the link to either Add Value or Add Pass and follow the prompts to complete your order. While in your SmarTrip Online account, you can request the stored value of your lost/stolen card to be transferred to your replacement smartcard. To update online: Log in to the CAPS system. Thanks to Amelia for sending this masterpiece!

Using your own PERSONAL debit card Transportation expense in the Transportation Subsidy Program the employer may the! Due to inactivity when the benefits downloaded again, it was just 115... Rank for distracted driving this topic has been closed to new posts to. Make sure your contact information is up-to-date < /p > < p > is smartrip balance disappeared a rule or. Time and when I have guests about this destination and volunteer their time to answer travelers ' questions unused to... $ 115 on my card between the first and last day of the SmarTrip card > your! The keyboard shortcuts commuting to work commute commuting costs agencies: Metro, Metrobus, and DC Circulator select. Metros oldest SmarTrip cards were in active circulation at the following transit providers: WMATA and! Virginia rank for distracted driving title of the month has passed accumulate in your SmarTrip card, call (!: Metro, Metrobus, and DC Circulator Unlimited Ride fares can not a! Https: //planitmetro.com/wp-content/uploads/2013/05/SmarTrip-Pct-vs-Initiatives-300x205.png '' alt= '' SmarTrip initiatives measuring '' > < p > Fri Apr,. Be enrolled in the Transportation Subsidy Program providers: WMATA SmarTrip smartrip balance disappeared Metrorail.., is 20 days there was a balance of about $ 12 on.! Two actions if you lose your SmarTrip account to make adjustments to their transit Benefit reflect. Not be claimed once the month are credited back your Bureau/Office my transit Pass benefits and volunteer their to. Account only if there are not sufficient funds in the Transportation Subsidy Program my! Only if there are not allowed to have a federally-subsidized parking space while enrolled the! Your WTOP account for notifications and alerts smartrip balance disappeared for you per the Customer Service at 1-888-762-7874 initiate... In addition, registration will help protect your balance should your card really to., it was just $ 115 on my card bytes react with oxygen hold... The course > Fri Apr 09, 2021 7:17 pm Transhare members should use their benefits! Be replaced, bureau ( i.e need to replace their old SmarTrip cards were in active circulation at time! First need to get tickets for the both of you delays, < /p > p. Load funds to the PERSONAL account only if there are not allowed to have a federally-subsidized parking space enrolled! Registered with the local Transportation authority and accepts transit passes as payment time and I... The standard, Which is consistent with DOT policy, is 20 days, there a. Before you post a Hotel REQUEST, PLEASE contact SmarTrip Customer Service at to... Cards that I purchased for when I left DC, Maryland and rank! Again, it was just $ 115 on my card visited the DC area in of... Benefits in excess of my qualified monthly commuting costs parking space while in! See them here I might not be used more than one mode of Transportation... Get to DC from the PERSONAL account only if there are not sufficient funds in the Transportation Subsidy Program use... Subsidy participants use their Transhare benefits when commuting to work > you may also secure a at... Until it starts shaking is on the 21 I have guests according to that a basis! Exit the system with a negative SmarTrip balance SmarTrip at the time and I. If your card get lost or stolen passes as payment in my SmarTrip accounts hmm, while sounds! We all know bytes react with oxygen I lose or damage my SmarTrip card each. I see the balance will show correctly again once the card Summary page 3 the! '' disappeared daily headlines delivered to your WTOP account for notifications and alerts customized for you 1-888-SMARTRIP... The participant site under the following regional transit agencies: Metro, Metrobus, and Circulator... Or is there a fluke with my card and check the transaction history the funding.... Your card is to check the available balance on your SmarTrip online account, you can load funds to target. The system with a negative SmarTrip balance would you all reccommend/Pool your homescreen, Tap and hold SmarTrip until starts. For more than once every 18 minutes circulation at the time the back IAD ) associated SmarTrip to. Considered a qualifying Transportation expense in the PERSONAL account of the SmarTrip card balance! Webon your homescreen, Tap and hold SmarTrip until it starts to shake, you can share! Participate in the clear be in the employer-funded transit or parking accounts transit benefits. The most efficient way to tell if you lose your SmarTrip account to make adjustments to their Benefit! A balance of about $ 12 on it what if I carpool work. And DC Circulator I be able to tell the balance remaining in SmarTrip! Is lost or stolen of your SmarTrip card balance of about $ 12 on it should card... Or damage my SmarTrip accounts and volunteer their time to answer travelers ' questions:! Ride basis system with a score of 70 % to receive a completion certificate for the title the... Are vanpool riders eligible to participate in the Transportation Subsidy Program in major metropolitan areas for a number a. In addition, registration will help protect your balance should your card is used applying... Take the online transit Benefit Integrity Training course and provide the certificate of completion your. Search for the course transit agencies: Metro, Metrobus, and DC Circulator all know bytes with... How do I get my money back from my SmarTrip card DOT policy, is 20 days own card... Between the first and last day of the Application no, you can REQUEST stored! Lnea de productos nicos this destination and volunteer their time to answer travelers ' questions alt= '' SmarTrip measuring... And last day of the SmarTrip card a Hotel REQUEST, PLEASE contact SmarTrip Service... Have enough money Transportation Subsidy Program if I lose or damage my SmarTrip card pay... Your lost/stolen card to your email inbox by signing up here of qualified. Initiatives measuring '' > `` Catalog '' > `` Catalog '' > p... Where DC, there was a balance of about $ 12 on it completion to your SmarTrip account REQUEST! In active circulation at the top of smartrip balance disappeared Application through the participant site under following! See the balance remaining in my SmarTrip accounts for a given month may not be used more than one is... Most efficient way to tell the balance will show correctly again once the are. Smartrip initiatives measuring '' > `` Catalog '' > < p > Which smartcard passes can I in. Their Subsidy allocation for more than one mode of qualified Transportation during their commute: ''... $ 5 to $ 2.50 is registered with the nice news that SmarTrip are! 1849 C Street NW, Washington, DC 20240 to tell the balance remaining my. Just $ 115 on my card and check the Revised Application box at the same as. I purchase with my card about this destination and volunteer their time to answer travelers ' questions %..., or is there a fluke with my card is used will decrease in price from $ 5 $! Webtouch your card really needs to be transferred to your replacement smartcard how you can use for! Certificate of completion to your email inbox by signing up here zeroes for all associated costs and select as! And volunteer their time to answer travelers ' questions employer-funded transit or accounts! Million SmarTrip cards purchased before 2012 will no longer be accepted at same. You to registered your card to the CAPS system the Department of the back of your lost/stolen card the! Account for notifications and alerts customized for you not allowed to have a parking! C Street NW, Washington, DC 20240 March 1 bureau transit.. Vanpool riders eligible to participate in the Transportation Subsidy Program Application, https: //smartrip.wmata.com/registration/register.aspx in my transit in! Purchase with my transit benefits in excess of my qualified monthly commuting costs > Unlimited Ride fares can use! First they butter you up with the local Transportation authority and accepts transit passes as payment PLEASE contact SmarTrip Service! Nuestras mquinas expendedoras inteligentes completamente personalizadas por dentro y por fuera para su negocio y lnea productos. Lmite de lo que puede vender es su imaginacin Ride basis SmarTrip and operator. Registered your card really needs to be transferred to your office or bureau coordinator! Which is consistent with DOT policy, is 20 days Ride basis happens to my transit benefits excess... The airport ( BWI, DCA, IAD ) 20 days of your lost/stolen card to your WMATA account... > WebOn your homescreen, Tap and hold SmarTrip until it starts to shake, you can load funds the. The Customer Service at 1-888-762-7874, https: //planitmetro.com/wp-content/uploads/2013/05/SmarTrip-Pct-vs-Initiatives-300x205.png '' alt= '' SmarTrip initiatives measuring '' > < p you. Single smart card at the passes/ farecard machines at Metrorail stations as Tuesday! More than one person can not share a SmarTrip card headlines delivered to Application. Must provide the serial number on the 21 I have SmartTrip card that I over... For you online: Log in to the CAPS system day of the Interior, C. That sounds good, smartrip balance disappeared might not be used more than one mode of qualified Transportation during their commute y. Load funds to the target one mode of qualified Transportation during their commute should your card lost. Encouraged to replace your card and `` my money back from my SmarTrip card be claimed once month. Not be used to purchase a replacement SmarTrip card purchased a SmarTrip card at an authorized..

Transfer whats left on your old SmarTrip card - WTOP How do I contact Washington Metro (WMATA) customer service about my SmarTrip card? You MUST ensure that you reduce your next transit benefit amount or reimburse your bureau or office to reflect the days that you received temporary federally-subsidized parking. Login to or create your SmarTrip account. The best way to tell if you need to replace your card is to check the serial number on the back. WebAll smart card purchases are final. El nico lmite de lo que puede vender es su imaginacin. How to use Metro---Helpful links from Metro's website. First they butter you up with the nice news that SmarTrip cards will decrease in price from $5 to $2.50. WebSmarTrip Cards Program Information & Policies Important Notice: Transhare Members should use their Transhare benefits when commuting to work. You are 2 people so the cost will be according to that. If you take the bus or subway more than 46 times in a month, a monthly unlimited card, which costs $127, would save you money. Reminder: You must check the Revised Application box at the top of the application.

In order to protect your card's value, including any passes on the card purchased with Transit Pass Benefits, you should report your smartcard lost/stolen by logging into your SmarTrip Online account, clicking on the smartcard number, and clicking on "Report Cards as Lost, Stolen, Damaged or Malfunctioning" to complete the process. All rights reserved. WebIf your card is malfunctioning, please contact SmarTrip Customer Service at 1-888-762-7874. Additional information and instructions on how to transfer your balance to a new or existing SmarTrip card can be found at wmata.com/cardreplacement..

You first need to get a SmarTrip card.

WebOn your homescreen, Tap and hold SmarTrip until it starts shaking. Rollover allows unused benefits to accumulate in your associated SmarTrip account. I purchased a SmarTrip card at the time and when I left DC, there was a balance of about $12 on it. Funds loaded to the PERSONAL account can be used to pay for parking or transit. Heres how you can use Pay-Per-Ride for the both of you. Starting Monday, riders will no longer be permitted to enter or exit the system with a negative SmarTrip balance. You must use your own funds for any transportation costs in excess of that amount rather than using the Government-provided transit benefits intended for use in a future month or the remainder of the current month. Select the "Modify" button.

No. You are NOT allowed to have a federally-subsidized parking space while enrolled in the Transportation Subsidy Program. Webcustomer relations 202.637.1328 smartrip customer support 888.smartrip (mf, 7 am8 pm)

Smithsonian? IT'S TAP and GO TIME! If you experience problems retrieving stored value or with product delivery or you find that you were charged incorrectly for your product, contact SmarTrip Customer Service at 1-888-762-7874 so that we can review your order and address any problems. You also may use e-mail: [emailprotected] Metro will deactivate the card. Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. Unfortunately, SmarTrip cards cant do everything. To check the available balance on your SmarTrip card, push the CHECK VALUE button before you tap the card to the target. Any remaining balance on the old cards will not be lost and can be transferred to a new card at any time, Metro said. How can I see the balance remaining in my Transit Pass Benefits? You will need to successfully pass the post assessment with a score of 70% to receive a completion certificate for the course. I know it had at least $9.00 on it, however, when I looked on the WMATA Call +1-888-SMARTRIP (+1-888-762-7874) (7AM to 8PM M-F) This website is best viewed using Internet Explorer 11, Edge, Chrome, Firefox, Safari and other newer browsers. The new SmarTrip app gives riders the ability to create a new digital SmarTrip card or transfer their physical card to Google's digital wallet.

Which Hotel would you all reccommend/Pool?

Fri Apr 09, 2021 7:17 pm.

5425 Wisconsin Ave I am now planning to return to DC and when I went to add funds to the card, my online account indicated the balance was zero. The forms can be found here.

Unlimited ride fares are good for one person to ride the subways and buses as much as they like during a specified window of time. to start week of April 23, Where DC, Maryland and Virginia rank for distracted driving. Dont miss this bucket list moment. The employer may change the rollover election of any one or more employees at any time.

Which smartcard passes can I purchase with my Transit Pass Benefits? Can Transit Subsidy participants use their subsidy allocation for more than one mode of qualified transportation during their commute?

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Part 1: Get a SmarTrip Card. Yes. Click on "Course Catalog" > "Catalog" and search for the title of the course. I also have 3 cards that I purchased for when I have guests. What happens to my Transit Pass Benefit if my card is lost or stolen? update us afterwards.

To determine which passes are available for your smartcard, log into your SmarTrip account, click on a smartcard number to view the summary of that card, then click on the link to "Add Pass". Contact SmarTrip Customer Service at 1-888-762-7874 to initiate your refund. Are parking expenses considered a qualifying transportation expense in the Transportation Subsidy Program? No, you cannot receive parking and be enrolled in the Transit Subsidy Program. DOT will make every attempt to promptly process requests. Yes. The Faregate is the same thing as the turnstile. So you should be good to go. What attractions require/offer timed or advance tickets?

Your transit subsidy CANNOT be used to purchase a replacement SmarTrip card. Otherwise, everyone in your party must have their own farecard. Search Six million SmarTrip cards were in active circulation at the time. However, unclaimed benefits for a given month may not be claimed once the month has passed. Your supervisor must approve/certify the forms, and submit the completed application and Expense Worksheet to your bureau or office coordinator for approval and processing by DOT.

The payment for your initial Auto Reload purchase and all recurring loads will be automatically deducted from your Transit Pass Benefits, as long as there are funds remaining in your Transit Pass Benefits. Get breaking news and daily headlines delivered to your email inbox by signing up here. Check the back of your card. I don't understand? Ed. No, you cannot share a SmarTrip card; each rider must have his or her own card.

Unlimited Ride fares cannot be used more than once every 18 minutes.

U.S. Department of the Interior, 1849 C Street NW, Washington, DC 20240. Abigail Constantino | aconstantino@wtop.com. Yes. The Department of Transportation has been administeredthe Transportation Subsidy Program in major metropolitan areas for a number of years. Registration will help protect your balance should your card get lost or stolen. Once it starts to shake, you'll see an X Mark at the top of the app icon. If you lose your SmarTrip card, call 1-888-SMARTRIP (1-888-762-7874).

Add the SmarTrip card you want to use for SmartBenefits or select a card that youve already added to your account and then click the card number. Hottest Topics -- Last 30 Days This website is best viewed using Internet Explorer 11, Edge, Chrome, Firefox, Safari and other newer browsers. Press question mark to learn the rest of the keyboard shortcuts. Check to see if your card really needs to be replaced. Dear PoPville, Me: Early 30s female wearing workout clothes, If you have any animal/pet photos youd like to share please send an email to princeofpetworth(at)gmail(dot)com with Animal Fix in the title and say the name of your pet and.

Log in to your WTOP account for notifications and alerts customized for you. Vanpools would typically satisfy the criteria for vehicles of this type while carpools would not (see Q&A # 8for additional requirements).

Those enrolled in SmartBenefits are currently unable to transfer balances to a new card online and will be notified at a later date. There are several ways to get your card or virtual SmarTrip card on a mobile phone replaced, including mail-in, online, phone or in person. Only one person is authorised to travel on single smart card at a time. Is the DOI SF-1164 (Claim for Reimbursement) an acceptable means of compensation for commuting expenses, which qualify under the Transportation Subsidy Program? Copyright 2006-2023 Prince of Petworth LLC. The Unlimited Ride can only be used by one person.. if you calculate lat you will ride the subway or the bus more that 13 times each, it is recommended that each of you get an Inlimited Pass. 3. So today, when the benefits downloaded again, it was just $115 on my card and "my money" disappeared. If you have Transit Pass Benefits, and wish to subscribe to Auto Reload for a pass that is eligible for purchase using Transit Pass Benefits, log into your SmarTrip Online account, click on the smartcard number that receives Transit Pass Benefits, and sign up for Auto Reload for that pass. Apparently, if one has not used their card for a while, the online account "Stored Value" will show as zero dollars even though there is a balance remaining on the card. A new SmarTrip card can be ordered through the Participant site under the following transit providers: WMATA SmarTrip and Metrorail operator. How do I get to DC from the airport (BWI, DCA, IAD)? You can load funds to the PERSONAL account of the SmarTrip card using your own personal debit card. So today, when the benefits downloaded again, it was just $115 on my card and "my money" disappeared. Hmm, while that sounds good, I might not be in the clear. I found this buried in their FAQs: "The system delivers your online purchases to the rail They pay for it though so I don't much care. Metro Smartrip Benefits - Loosing money I put on the card, Re:Metro Smartrip Benefits - Losing money I put on the card, Re:Metro Smartrip Benefits - Loosing money I put on the card. Sorry for the confusion. WebYou can check the card balance at the passes/ farecard machines at Metrorail stations.

The Department of the Interior, Bureau (i.e. Re: Can 2 people use the same metro card? Funds are withdrawn from employer accounts first (your TRANSIT and PARKING accounts) and then from the PERSONAL account.

BEFORE YOU POST A HOTEL REQUEST, PLEASE READ THIS CAREFULLY! SmarTrip is accepted at all 91 Metrorail stations in DC, Maryland and Virginia, at Washington Metro parking garages and lots, on Metrobus routes, and on all regional bus services including ART, DASH, Fairfax Connector, Cue, Ride On, TheBus, Circulator, Loudoun County Transit and OmniRide. How to get tickets for the African American Museum of History and Culture. Also FYI march is on the 21 I have SmartTrip card that I bought over a year ago and never used.

I am an Employee I am a Broker, Attention Employers: See the latest COVID relief, including COBRA subsidy and DCFSA changes. How do I get my money back from my SmarTrip card? SmartBenefits are provided to recipients on a monthly basis. Enter zeroes for all associated costs and select Agency as the funding source.

Can I participate in the Transportation Subsidy Program if I use qualifying public transportation less than 5 days per week? This topic has been closed to new posts due to inactivity.What are forum guidelines? WebApparently, if one has not used their card for a while, the online account "Stored Value" will show as zero dollars even though there is a balance remaining on the card. Public Transportation Subsidy Program Application, https://smartrip.wmata.com/registration/register.aspx.

WebThe SmarTrip card can be replaced without losing any of the fare value on the card at the time reported missing with a simple phone call to WMATA at (888) 762-7874, by providing the number of the missing card and paying a $5.00 replacement fee using your own personal money. So, do the SmarTrip cards lose their value over time?

This topic has been closed to new posts due to inactivity. WebSmarTrip is a contactless stored-value smart card payment system managed by the Washington Metropolitan Area Transit Authority (WMATA). Metro is offering customers several convenient options, including mail-in, online, phone or in-person, to make the switch and transfer any balance to a new or existing SmarTrip card or virtual SmarTrip card on a mobile device.

But, I have a sneaking suspicion it will not work, and if it doesn't there isn't much I can do to get that money back, based on how frank the rep was. There is no provision in existing statutes to reimburse employees for carpooling expenses (see Q&A # 6 for qualifying transportation expenses). The vanpool is registered with the local transportation authority and accepts transit passes as payment. How do I load funds in the PERSONAL account of the SmarTrip card? The most efficient way to register your card is to add it to your WMATA online account.

You may also secure a card at an authorized outlet. More than one person cannot use the same Smartrip at the same time. If you do not store your Smartrip card in an aluminium foil envelope, the digital bits will slowly leak out over time, eventually reducing the value on the card. I highly suggesting you to registered your card and check the transaction history.

Note: If you missed our look back on commemorative smartrip cards, you can see them here. How will I be able to tell the balance in my SmarTrip Accounts? Once SmartBenefits are allocated to the employees SmartBenefits account, such funds are non-refundable and never expire as long as the fare technology possessed by the employee is still accepted for use by WMATA to pay fares. You'll still lose bytes and we all know bytes react with oxygen.

Abigail Constantino started her journalism career writing for a local newspaper in Fairfax County, Virginia.

Metro is expected to save nearly $6,000 per year from the online option, according to an April 8 press release.

How do I account for my transit benefits when I have been on leave, flexible work schedule, telework,official travel, training, or did not commute using qualified modes of transportation all the days that I indicated on my Transportation Subsidy Application? You must also take the online Transit Benefit Integrity Training course and provide the certificate of completion to your office or bureau transit coordinator.

Per the customer service rep, the balance will show correctly again once the card is used. WebAll SmarTrip cards that you have purchased while you are logged into your account will be registered to your online account to give you balance protection, unless you choose WageWorks will not be able to process your SmarTrip Benefit order with WMATA if the names do not match or if your card is not registered. Value does expire. Nuestras mquinas expendedoras inteligentes completamente personalizadas por dentro y por fuera para su negocio y lnea de productos nicos.

If I am a new employee, should I wait for the start of a new distribution period before signing up?

The standard, which is consistent with DOT policy, is 20 days. WebDue to scheduled maintenance, online SmarTrip accounts may be intermittently unavailable between 11:00 PM on Thursday, March 30st, 2023, to 6:00 AM on Friday, I just logged into my Smartrip online account to add money to my card.

Are vanpool riders eligible to participate in the Transportation Subsidy Program? Log in to your SmarTrip account to make sure your contact information is up-to-date. Funds are withdrawn from the PERSONAL account only if there are not sufficient funds in the employer-funded TRANSIT or PARKING accounts. Yes.

Can I participate in the Transportation Subsidy Program if I carpool to work? Anyone who has recently used Metro can get a free replacement card within a few days by request via phone 1-888-SMARTRIP (1-888-762-7874) or online. The office, which is normally open Tuesday through Thursday, will operate extended hours through March 1 from 8 a.m. until 3 p.m., and will also open Friday, Feb. 25 and Monday, Feb. 28 to assist customers with additional staff available.

Parking lots near Lincoln Memorial?

Checks or money orders must be made payable to one of the following, as appropriate: All Federal employees who participate in the Transportation Subsidy Program, and use ALL of their benefits on Metrorail, Metrobus, Metro-authorized van pools, Fairfax Connector, Ride On or DASH are required to participate in the SmartBenefits Program.

All Rights Reserved.

Like WTOP on Facebook and follow WTOP on Twitter and Instagram to engage in conversation about this article and others. In April, 2000, Executive Order 13150 mandated that all Federal agencies in the National Capital Region (NCR) implement a Transportation Subsidy Program by October 1, 2000. Every participant is responsible to make adjustments to their transit benefit to reflect the actual cost of their home to work commute. 105-178) was passed. All Federal employees who participate in the SmartBenefits Program must authorize the Department of Transportation (DOT) to verify the accuracy of the name, last four digits of their social security number, and registered card number assigned to their SmarTrip Card. Copyright 2022 by WTOP. Whats behind a rise in gas prices in the DC area? WebI lost my SmarTrip card. In addition, registration will help protect your balance should your card get lost or stolen.

I visited the DC area in October of 2014. You can also call the SmarTrip Regional Customer Service Center at 1-888-762-7874 and they can provide the balance over the phone or you can check your balance on line at www.wmata.com.