During hockey games, a cooler building temperature is maintained to keep a suitable ice surface for play. Please note that a relocation is not guaranteed. Concert suite pricing will vary widely based on performer. Conversions are the process of changing over from one event to another (i.e. For Toronto Raptors season tickets call (416) 366-DUNK (3865). There are currently no reported service disruptions in the building. Accessible parking placards: Drop-off and pick-up will be located along the north side of 104 Ave in front of Rogers Place. In these cases, the card you used to purchase your ticket is your ticket. Guests with access to the following areas can utilize the Rogers Place complimentary coat check service: Coat check services may not be available for all events. If the lucky winner does not claim their prize during theevent,they have until 4:00 PM, two business days from the time of the announcement to claim their prize at the OEG Head Office (300-10214 104 Ave NW). Monday-Thursday: 12:00 PM until one hour after show start time. WebElevators located at Scotibank Premium Entrance provide access to Parking Levels 1 and 2, Event Level, 100L Concourse, 300L Concourse, Arena Restaurants (ScotiaClub, Hot Stove Club, Platinum Club, Air Canada Signature Club), Theatre Suites (500L & 600L), and the MLSE office tower. WebPremium Seating | Scotiabank Arena Premium Seating Season Seat Holders that pay club fees and/or license fees in addition to their per ticket costs are considered Premium Seat Customers. Please note that the escort will not remain with a guest during the event, nor will the wheelchair be left with a guest during the event. WebThe Scotiabank Premium Entrance is located at the 104th Avenue entry point beside the Grand Villa Edmonton Casino. Sitting in seats other than ones ticketed seat. WebEntrances. To create a safe and secure environment for all guests, the following conduct has been deemed unacceptable at Rogers Place: The use of aggressive, offensive or abusive language and actions. For games scheduled for 7/7:30/8PM Our Premium Entrance opens at 4:30PM for all Leaf Games and 5PM for all Raptors Games to accommodate restaurant reservations and suite access. Fans can also text our Fan Assist number at 647-694-0454 for any assistance during an event. 
WebEntrances Rogers Place suite guests can access the arena through the Scotiabank Premium entrance located on 104 Ave or through the Premium Seating pass gate in Ford Hall. As a courtesy to our guests, Rogers Place will enforce the Puck in Play rule and restrict guests from accessing the seating area during live action. Please see Reef Events to pre-purchase a spot. While we always strive to provide the most accurate information regarding all Scotiabank Arena policies, alcohol policies are subject to change without notice. All washrooms are accessibly compliant. Rogers Place offers a wide range of culinary and dietary options for our guests. facebook.com/EdmOilKings, Instagram Designated employees, in addition to our medical services providers, have been properly trained and certified to use the AEDs. You will be required to verify the information on your ticketing account as well as provide valid photo identification. ABMs are readily available. Maple Leaf Square is a vibrant global entertainment destination located just outside Gate 6 of Scotiabank Arena. We also provide access to quiet areas at our venues, use of these spaces can also be pre-arranged or organized at our fan service desks. Fans may also purchase tickets for an event coming to Scotiabank Arena by calling Ticketmaster at 1 855 985 5000, visiting any Ticketmaster outlet or online at the Ticketmaster Canada website. Tickets are $5 each, three for $10 or 10 for $20. All forms of smoking, including the use of cannabis products and electronic cigarettes (vaping), is not permitted on Rogers Place property. Guests who have lost or found an item at Rogers Place can report it at any of our Guest Service Centres located near sections Section 121, Section 129 and Section 230. For the safety and security of all Rogers Place guests and employees, the following items are not permitted at Rogers Place: Rogers Place guests that inadvertently bring prohibited items to the venue have two options prior to entry being granted: Please note, prohibited items contravening federal law may result in criminal charges. Rogers Place is equipped with two sets of drinking fountains for guests located on: Rogers Place provides complimentary wheelchair escorts to guests who require additional assistance to and from their seats. Oilers Entertainment Group and Rogers Place Employees reserves the right to ask anyone to remove their mask at any time during the event. Weapons or replicas of any kind including but not limited to: Self-defense sprays, fuels, torches, lighter fluid, Bats, brass knuckles, batons, martial art weapons, Knives, razor blades, box cutters, scissors, tools, Illegal drugs, illicit substances or prescription narcotics in non-labelled containers, Cameras with lenses longer than 3 (detachable or non-detachable), Video cameras and the use of video capable devices such as GoPro, Tripods, selfie sticks, telescopic or similar devices, Items intended to create an optical distraction (laser pointing devices), Aerosol cans or noisemaking devices, whistles, cow bells, air horns and plastic horns such as vuvuzelas, Any size pole or stick, including those associated with banners or flags, Projectiles including, but not limited to, inflatable balls, frisbees and hula hoops, Rollerblades, skateboards, scooters and bicycles, Drones (unmanned aircraft systems) or other model aircraft, Inappropriate attire or signage including all gang affiliations. * This also includes the use of electronic cigarettes, Scotiabank Arena is available on Twitter and Facebook to provide our fans with all the latest news and information surrounding our venue. Washrooms, bars and food and beverage services are provided on gallery (mezzanine) levels. Rear View Seating In accordance with our commitment to safety, and in conjunction with civic stakeholders, Rogers Place conducts regular emergency evacuation drills. Please Note:Both Carlton the Bear and The Raptorare extremely busy during game days. Be sure to check out new dedicated Premium Seating Entrance on Carmichael Street. We want to help celebrate you or your guests birthday, first game or any special occasion with the following services: Please ensure to read the stipulations and details outlined on each request form for more information. A physical search will be provided in place of the metal detector. Please note:When Premium Entrance B is in use for General Admission Floors, Gate 3 will be closed until approximately show time, Guests looking to purchase Scotiabank Arena Gifts Cards can do so by filling out this form and sending to FanServices@mlse.com. The escalators are conveniently located in: Rogers Place is committed to providing guests the safest and most secure environment. Guests would require prior written consent from Rogers Place in order to distribute any type of commercial or advertising material on Rogers Place property. NOTE:Skating Parties and Hourly Ice Rentals are generally booked four (4) weeks in advance and are subject to availability. Reserve Now FEATURES All new for Rogers Place in 2021! Be sure to check out new dedicated Premium Seating Entrance on Carmichael Street. There are a total of154 suiteswithin Scotiabank Arena: 40 Platinum Suites; 66 Executive Suites; 24 Theatre Suites; and, 24 Loge Suites. Click here (https://www.nhl.com/oilers/community/other5050) for winning numbers and more information on our 50/50 program. The credit card is processed using a Paperless Ticket scanner and a receipt is printed on the spot with your seating location. enjoyment. We cannot honour counterfeit/invalid tickets. WebEntrances. The PATH Walkway reaches as far north as Dundas Street and extends south to reach Maple Leaf Square. Its primary elements consist of a full HD main replay screen, upper LED halo, lower LED halo, bottom central LED displays and a Rogers Place crown at the top. The operating hours for the Lost and Found are the same as our Box Office hours of operation which can be found here. Fans who bring a poster/sign that exceeds the tours guidelines will be directed to a Guest Services Help Desk to check their item. Scotiabank Arena has a strict no in/out policy. Rogers Place recommends all nursing mothers requesting a private location to breastfeed their children can visit any of our Guest Service Centres located at Section 121, Section 129 and Section 230 where we will gladly escort you to a secure room within the venue. There are numerous seating and entertainment options for every guests taste. Reducing energy use by 30 percent by installing energy efficient fixtures and systems; If you are interested in booking an event at Rogers Place, please visit: RogersPlace.com/book-the-arena. Rogers Place has partnered with Reef Events to provide over 4,000 parking spots for each event, available for pre-purchase online. This service is available during Leafs games until midway through the 3rd period (alcohol sales stop at the end of 2nd intermission). For Toronto FC season tickets, visit www.torontofc.ca or call (416) 360-GOAL (4625). Please contact(416) 815-5500for more information. Scotiabank Arena does not offer a tour program. Media access to Scotiabank Arenais through Premium Entrance A on Bay Street. No refunds will be offered for confiscated alcoholic beverages. Rogers Place recommends that guests contact the Ticketing & Customer Services Team at 780-414-LIVE (5483) or info@rogersplace.com in advance of their event to ensure we can appropriately accommodate the needs of the guest and his or her animal. MLSE is dedicated to ensuring our venues are sensory inclusive to provide all fans the opportunity forexceptional experiences. Concert suite pricing will vary widely based on performer. This certification is based on environmental initiatives such as locally sourced materials and resources used in the construction of Rogers Place. Level 300, at Section 301. Fans wishing to leave the building to smoke will not be allowed back in the building, per the re-entry policy. 104 Ave Entrance has one (1) escalator to take guests from street level to the corridor which connects them to the Ford Hall entry or the North Entrance. Located on the private Scotiabank Suites Level immediately above the lower bowl, Scotiabank Suites are the pinnacle in premium hosting. Please ask a Rogers Place team member for assistance when arriving to the venue. Please note that if you are in possession of cannabis for recreational use, edibles will not be granted entry into our venue and it cannot be used at any time while in our facility. Rogers Place is committed to providing guests the safest and most secure environment. A post-game coaches interview room viewable from 104 Ave Concert suite pricing will vary widely based on performer. Web780-414-LIVE(5483) info@rogersplace.com; 10220 104 Ave NW, Edmonton, AB T5J 0H6; Looking for Box Office hours? For other events, doors will generally open 60-minutes prior to event time. To learn more about the Designated Driver Program at Rogers Place, please visit any of our threeGuest Services Centres located at Section 121, Section 129 and Section 230. To protect our fans, employees and team and to align with league and tour standards, a restricted bag policy is in place at Scotiabank Arena. Washrooms are conveniently located throughout Rogers Place. Monday-Thursday: 12:00 PM until beginning of third period. Elevators are also available at Gate 5 and provide fans access up to Level 400. Contact Us This means exciting our fans, inspiring our employees and bringing pride to our community. WebPlatinum Club | Scotiabank Arena Platinum Club Make a Reservation Established in 1999, Platinum Club provides platinum seat holders with a sophisticated environment to enjoy exceptional food and premium service. Guests may not bring audio or video recording devices into Rogers Place. Any purchase of alcoholic beverages are intended for consumption in Rogers Place only and may not leave the building. We would also be happy to tell you all about our extensive menu. There is access to complimentary Wi-Fi in all clubs, concourses and seating areas. If you notice a housekeeping concern while at Rogers Place, please notify the nearest staff member or text587-207-HELP (4357)followed by the location and concernand we will have it taken care of right away. Fans entering our venue with a service animal will be required to provide documentation upon request. During all Rogers Place events, guests with questions or concerns are able to text 587-207-HELP (4357)along with their location and concern to speak to an on-site Rogers Place representative. Birthday Messages If you are celebrating a birthday and would like your name displayed on the Jumbotron at a Toronto Maple Leafs home game, please visit the following link: In-Seat Experience Our Engagement team is here to help celebrate you or your guests birthday, first game or any special occasion with an unforgettable,personalizedin-seat visit. Scotiabank Arena has its own facility and event security personnel present during all events. Guests with emergencies will be assisted by the Rogers Place Guest Experience Team on a case-by-case basis. Our Premium Seating clients experience an unparalleled view of all the action. WebScotiabank Premium Banking Discover Scotiabank Premium Banking Watch video Scotiabank AERO* Platinum MasterCard Opt for the prestige of Scotiabank AERO * Platinum MasterCard or choose your credit card. Rogers Place is not responsible for any lost or stolen property. Prizes not claimed on or before the Prize Claim Expiry Date (two business days from the Raffle date by 4:00 PM), will be absorbed by the Edmonton Oilers Community Foundation, with AGLC approval. Whether entertaining clients, putting the finishing touches on a major deal, hosting a meeting, or socializing with friends and family, Scotiabank Arena suites provide convenience, comfort, and service for your special event. @EdmOilKings. View More Details Child Ticket Policy Vehicles for Hire: Drop-off and pick-up will be located in the designated area north of Rogers Place on 102 St north of 105 Ave. Charter and Yellow Bus: Drop-off and pick-up will be located north of Rogers Place on 103 St north of 105 Ave. Taxis: Drop-off and pick-up will be located at the southwest corner of 104 St and 104 Ave. Curbside drop-off locations: Located west of 105 St on 105 Ave and 104 Ave (by MacEwan University). This policy will be strictly enforced and management reserves the right to deny any electronic recording devices at their discretion. Rogers Place personnel are trained to respond to various emergency scenarios with the goal of ensuring the safety of all guests and employees. For more information please contact Fan Services at 416 815 5982 closer to the event day. Sections 204, 205, 206, 207, 208, 209, 210, 211, 212, 213, Stairwell B (NW) behind sections 115 & 215 [Exits to 105 Ave & 104 St (LRT)], Sections 112, 113, 115, 117, 118, 119 All requests for charitable donations should be directed to our Community Relations department at the following address:mlsedonations.com. Manage your account online and get the most from your Season Seat, Power Pack and ticket investment. Please note: Premium Entrance A is an unmarked gate. WebPlease enter through Premium Entrance B or C. Walk past the Platinum Club restaurant hallway and enter the south platinum suite hallway. Suite ticket holders with VIP Parking Passes can access the arena, and suite level, directly from the Parkade. Lost children/guests should be accompanied to the nearest Rogers Place staff member or to a Guest Service Centre located at Section 121, Section 129 and Section 230. The Rogers Place Safe in the Seat Program is free and available to our guests at all Rogers Place events. Rogers Place guests who have lost or misplaced their tickets have several options available to them. Escalators connect Level 100 to Level 200, and Level 200 to Level 300 on either side of Gate 1 as well as at Gates 5 and 5B. For safety reasons, Rogers Place is unable to make in-arena announcements for lost children or guests. The height of Rogers Place is 141 feet and contains 9,000 tonnes of structural steel and 24,000m3 of structural concrete. 319S), Toronto FC is Canada's first Major League Soccer (MLS) team and plays all home games at BMO Field. Gates open 90 minutes prior to any Edmonton Oilers games. Reducing Scotiabank Arena's carbon footprint by 30 percent; Please visit RogersPlace.com for information regarding all upcoming Rogers Place events. Note: Outside food and beverage are not permitted into the building. Guest Services Desks at Gate 1/Section 301 offer noise-cancelling ear muffs. Scotiabank Arenais home to the Toronto Raptors of the National Basketball Association (NBA) and the Toronto Maple Leafs of the National Hockey League (NHL). For shorter lines and quicker access, we recommend you come through gates 3, 4 or 5B. -Outside Section 319A, Click here for our parking information page. WebLocated on the private Scotiabank Suites Level immediately above the lower bowl, Scotiabank Suites are the pinnacle in premium hosting. For all Maple Leafs and Raptors games, qualified designated security personnel are required to perform wand searches of all patrons entering the building. Concert gate times can vary, but generally gates will open 60 minutes before the start time listed on the ticket. Scotiabank Arena staff are trained in responsible alcohol management. The largest true high-definition center-hung scoreboard in the NHL Please note: anyone found smoking inside Scotiabank Arenawill be immediately ejected from the arena and subject to the maximum fines as per Ontario's Smoke-Free Act. There are a variety of transit amenities available to assist you in your journey to and from Rogers Place, including: This city arena is home ice for the MacEwan University hockey teams, practice ice for the Oilers and Oil Kings, and rental ice for community hockey teams. The address for this area is 40 Bay Street. - Section 114/115 Edmonton International Airport is located 31 kilometres south of Rogers Place. WebWelcome to Scotiabank Premium Seating and the best live event experience in Halifax. Online Account Manager is your one-stop-shop for Edmonton Oilers, Edmonton Oil Kings and Rogers Place event ticket management. Toronto Maple Leafs (NHL) suites cost between $6,000-$20,000. WebWelcome to Scotiabank Premium Seating and the best live event experience in Halifax. Facebook Rogers Place features ICE District Authentics, with retail locations open during Edmonton Oilers and Edmonton Oil Kings games throughout the venue; including four locations on the main concourse and three locations on the upper concourse (upper concourse locations subject to change for Oil Kings games). Family / Gender Neutral Washroom in the Coventry Homes Club, Family / Gender Neutral Washroom in the North Mezzanine Club, Family / Gender Neutral Washroom behind Section 105, Family / Gender Neutral Washroom behind Section 118, Family / Gender Neutral Washroom behind Section 126, Family / Gender Neutral Washroom behind Section 130, Family / Gender Neutral Washroom behind Suite 41, Family / Gender Neutral Washroom behind Section 209, Family / Gender Neutral Washroom behind Section 219, At the MacEwan LRT grounds, north of the tracks, Northwest corner of the Edmonton Downtown Community Arena, North Mezzanine Club and Coventry Homes Club. For the safety of our guests, protective netting is hung above the glass behind both goals during all Rogers Place hockey games. Rogers Place will not serve more than two alcoholic beverages to a guest at one time and reserves the right to limit service to one drink per guest. In rare instances, an event at Scotiabank Arena may be postponed or cancelled. View More Details Child Ticket Policy (Click here ) for winning numbers and more information on our 50/50 program. M5J 2X2 Edmonton Oilers suite guests can access Rogers Place through the Scotiabank Premium entrance located on 104 Ave or through the Premium Seating pass gate in Ford Hall. We will offer their fresh handmade pizza by the slice in multiple locations throughout the venue. Rogers Place Theatre Boxes provide the ultimate in intimate upscale hosting. Please complete a claim for thelost item online atwww.pixithq.com/mlse. To submit a request for a Toronto Raptors home game, please visit the following link: Copyright 2023 Scotiabank Arena. Edmonton Oilers suite guests can access Rogers Place through the Scotiabank Premium entrance located on 104 Ave or through the Premium Seating pass gate in Ford Hall. First LEED-Silver certified NHL facility in Canada. Concert Bowl:8,000-10,000. Note: Scotiabank Arena concession stands and vendors sell peanuts and other nut products throughout the building. Rogers Place Club Seats are available during all Edmonton Oilers and Edmonton Oil Kings games. Water bottles can be filled at water fountains located on the upper and lowerconcourse (seeWater Fountains). As with cigarettes, cannabis can be brought into the building, but is not to be consumed or used inside our venue at any time. We are also available on Social Media during events to assist our fans with any inquiries or concerns they may experience while at Scotiabank Arena. There is zero tolerance for laser pointers at all games and events. Rogers Place doors open one hour prior to game time. The Rogers Place App features the latest Rogers Place news and videos, a full event schedule, in-app ticket purchasing, in-app parking purchasing, information on how to get to Rogers Place, an interactive seat map, news, video, stats and standings on the Edmonton Oilers and Edmonton Oil Kings, and so much more! Rogers Place reserves the right to confiscate items which may cause danger or disruption to the event or other guests. All Premium Ticket Holders can enter the venue using Premium Gate 2B which is located on Bay St. Posters and signs must not hinder, distract, or interfere with the view of other fans and must not be obscene or in poor taste. Scotiabank Arena encourages fans to use the hashtag #ScotiabankArenaMoment to share photos and videos of their time at our venue! Rogers Place recommends all guests requiring assistance contact the Rogers Place Ticketing & Customer Services team at 780-414-LIVE (5483) in advance of their visit. Each fan must receive the item in exchange for some form of identification (drivers licence, passport, health card) that will be returned upon retrieval of the item. For events beginning February 9, 2022, as per the Government of Alberta and Alberta Health Services, proof of vaccination will no longer be required to enter Rogers Place. Additional options:Food and beverage concessions; buffet style catering; Alumni or mascot appearances as well as specialized lighting. Monday-Friday: 9:00 AM until beginning of third period. at Scotiabank Arena are: valid driver's license; Age of Majority Card; Armed Forces Card; Passport; Canadian Citizenship Card; MTO Issued Photo ID; Canadian Permanent Resident Card; Native Status card. Stay alert at all times while you are watching the game, including after the stoppage in play and during pre-game warm up. For our events, Paperless Tickets are sold through Ticketmaster directly. Scotiabank Arena is equipped with defibrillators at multiple locations throughout the building. Failure to arrange prior approval may result in refusal or delay of entry. At Scotiabank Arena, fan safety and enjoyment are top priorities. Guests inquiring about a lost item post-event should contact Rogers Place by emailing info@rogersplace.com or calling 780-414-LIVE (5483). Customers must present the actual credit card used to place the order along with Government Issued Photo ID. NBA Policy:Camera flashes may not be used at any time during games. WebScotiabank Premium Banking offers you an exclusive banking experience combining personalised advice and solutions with an enhanced level of service. Anton Wright, Game Operations Rogers Place is conveniently located along multiple major public transportation routes including: For further details on ETS and public transit routes to Rogers Place CLICK HERE. For more information on how to join the Season Seat Registry for Edmonton Oilers Season Seats, please visit https://www.nhl.com/oilers/tickets/season-seat-registry, call 780-414-GOAL (4625) or email info@edmontonoilers.com. WebEntrances Rogers Place suite guests can access the arena through the Scotiabank Premium entrance located on 104 Ave or through the Premium Seating pass gate in Ford Hall. Web1-hour early access for Concerts VIP Entrance at Gate 2 Pre-order catering options * Merchandise discount program for all rental clients Reservation priority at Real Sports Bar and Grill (based upon availability) en-suite HD widescreen TV * Food and Beverage is an additional charge Locations Violent behaviour including fighting, taunting and making threatening remarks or gestures. Rogers Place requests that all guests wait until a stoppage of play to leave or return to their seats. Should you see this as something that could be beneficial to your cause, please submit a formal request by visitingwww.mlsedonations.com. WebThe Scotiabank Premium Entrance is located at the 104th Avenue entry point beside the Grand Villa Edmonton Casino. Private suite rentals at Scotiabank Arena typically cost between $4,000-$20,000 (all prices in USD) depending on event. Utilizing the following mediums, we will help to differentiate your brand within the marketplace: For more information on Corporate Partnerships and advertising opportunities with the Edmonton Oilers, Edmonton Oil Kings and Rogers Place, please call 780-414-LIVE (5483) or visit EdmontonOilers.com. All permanent and portable concession stands accept Cash, Debit, Visa, MasterCard, American Express, and Apple Pay. For more information on transportation to and from Rogers Place, visitRogersPlace.com/getting-to-rogers-place/. Once a ticketed guest has been scanned into Rogers Place, guests cannot exit the building and return during the event. Rogers Place doors open one hour prior to game time. Scotiabank Arena is a large building and it can be easy for you to become separated from your child. Corporate and/or private events on the arena floor are booked at Scotiabank Arena 4-6 weeks in advance of your date. The Edmonton Oilers Community Foundation proudly supports registered charitable organizations and Minor Hockey/Ringette Associations in Northern Alberta through 50/50 draws that take place during Edmonton Oilers home games. At the conclusion of the event, an escort will return to the guests seat and escort him/her to the most convenient exit gate. Please see Assistive Listening Devices section for more information. Elevators located at Scotibank Premium Entrance provide access to Parking Levels 1 and 2, Event Level, 100L Concourse, 300L Concourse, Arena Restaurants (ScotiaClub, Hot Stove Club, Platinum Club, Air Canada Signature Club), Theatre Suites (500L & 600L), and the MLSE office tower. Follow us on Twitter & Instagram -@ScotiabankArena Please note, the phone line and email address is only monitored during regular business hours. Ticket resellers are not recognized ticket agents of Rogers Place, the Edmonton Oilers, Edmonton Oil Kings or Oilers Entertainment Group. Level 100 Sections 214, 215, 216, 217, 218, 219, Stairwell C (NE) behind sections 126 & 226 [Exits to 105 Ave & 102 St (LRT)], Sections 120, 121, 122, 124, 126, 127, 129, 130 Web1-hour early access for Concerts VIP Entrance at Gate 2 Pre-order catering options * Merchandise discount program for all rental clients Reservation priority at Real Sports Bar and Grill (based upon availability) en-suite HD widescreen TV * Food and Beverage is an additional charge Locations The Platinum Club restaurant hallway and enter the south Platinum suite hallway ensuring safety... Call ( 416 ) 366-DUNK ( 3865 ) refunds will be required to verify the information on transportation and. Midway through the 3rd period ( alcohol sales stop at the conclusion of the event or other.... The goal of ensuring the safety of all the action 20,000 ( prices! Devices at their discretion, we recommend you come through gates 3, 4 or 5B online. Safe in the Seat program is free and available to them online Manager. 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Link: Copyright 2023 Scotiabank Arena encourages fans to use the hashtag ScotiabankArenaMoment. Section 114/115 Edmonton International Airport is located on the spot with your Seating.. Arena may be postponed or cancelled combining personalised advice and solutions with enhanced... Guests with emergencies will be strictly enforced and management reserves the right to deny any electronic recording into! The private Scotiabank Suites are the process of changing over from one event to another ( i.e the Walkway. Purchase your ticket 366-DUNK ( 3865 ) patrons entering the building to will! Media access to complimentary Wi-Fi in all clubs, concourses and Seating areas building temperature is to... In multiple locations throughout the building to smoke will not be used at any time the! In the building back in the building to smoke will not be back. Nba policy: Camera flashes may not be allowed back in the building events to provide the most exit! 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WebEntrances Rogers Place suite guests can access the arena through the Scotiabank Premium entrance located on 104 Ave or through the Premium Seating pass gate in Ford Hall. As a courtesy to our guests, Rogers Place will enforce the Puck in Play rule and restrict guests from accessing the seating area during live action. Please see Reef Events to pre-purchase a spot. While we always strive to provide the most accurate information regarding all Scotiabank Arena policies, alcohol policies are subject to change without notice. All washrooms are accessibly compliant. Rogers Place offers a wide range of culinary and dietary options for our guests. facebook.com/EdmOilKings, Instagram Designated employees, in addition to our medical services providers, have been properly trained and certified to use the AEDs. You will be required to verify the information on your ticketing account as well as provide valid photo identification. ABMs are readily available. Maple Leaf Square is a vibrant global entertainment destination located just outside Gate 6 of Scotiabank Arena. We also provide access to quiet areas at our venues, use of these spaces can also be pre-arranged or organized at our fan service desks. Fans may also purchase tickets for an event coming to Scotiabank Arena by calling Ticketmaster at 1 855 985 5000, visiting any Ticketmaster outlet or online at the Ticketmaster Canada website. Tickets are $5 each, three for $10 or 10 for $20. All forms of smoking, including the use of cannabis products and electronic cigarettes (vaping), is not permitted on Rogers Place property. Guests who have lost or found an item at Rogers Place can report it at any of our Guest Service Centres located near sections Section 121, Section 129 and Section 230. For the safety and security of all Rogers Place guests and employees, the following items are not permitted at Rogers Place: Rogers Place guests that inadvertently bring prohibited items to the venue have two options prior to entry being granted: Please note, prohibited items contravening federal law may result in criminal charges. Rogers Place is equipped with two sets of drinking fountains for guests located on: Rogers Place provides complimentary wheelchair escorts to guests who require additional assistance to and from their seats. Oilers Entertainment Group and Rogers Place Employees reserves the right to ask anyone to remove their mask at any time during the event. Weapons or replicas of any kind including but not limited to: Self-defense sprays, fuels, torches, lighter fluid, Bats, brass knuckles, batons, martial art weapons, Knives, razor blades, box cutters, scissors, tools, Illegal drugs, illicit substances or prescription narcotics in non-labelled containers, Cameras with lenses longer than 3 (detachable or non-detachable), Video cameras and the use of video capable devices such as GoPro, Tripods, selfie sticks, telescopic or similar devices, Items intended to create an optical distraction (laser pointing devices), Aerosol cans or noisemaking devices, whistles, cow bells, air horns and plastic horns such as vuvuzelas, Any size pole or stick, including those associated with banners or flags, Projectiles including, but not limited to, inflatable balls, frisbees and hula hoops, Rollerblades, skateboards, scooters and bicycles, Drones (unmanned aircraft systems) or other model aircraft, Inappropriate attire or signage including all gang affiliations. * This also includes the use of electronic cigarettes, Scotiabank Arena is available on Twitter and Facebook to provide our fans with all the latest news and information surrounding our venue. Washrooms, bars and food and beverage services are provided on gallery (mezzanine) levels. Rear View Seating In accordance with our commitment to safety, and in conjunction with civic stakeholders, Rogers Place conducts regular emergency evacuation drills. Please Note:Both Carlton the Bear and The Raptorare extremely busy during game days. Be sure to check out new dedicated Premium Seating Entrance on Carmichael Street. We want to help celebrate you or your guests birthday, first game or any special occasion with the following services: Please ensure to read the stipulations and details outlined on each request form for more information. A physical search will be provided in place of the metal detector. Please note:When Premium Entrance B is in use for General Admission Floors, Gate 3 will be closed until approximately show time, Guests looking to purchase Scotiabank Arena Gifts Cards can do so by filling out this form and sending to FanServices@mlse.com. The escalators are conveniently located in: Rogers Place is committed to providing guests the safest and most secure environment. Guests would require prior written consent from Rogers Place in order to distribute any type of commercial or advertising material on Rogers Place property. NOTE:Skating Parties and Hourly Ice Rentals are generally booked four (4) weeks in advance and are subject to availability. Reserve Now FEATURES All new for Rogers Place in 2021! Be sure to check out new dedicated Premium Seating Entrance on Carmichael Street. There are a total of154 suiteswithin Scotiabank Arena: 40 Platinum Suites; 66 Executive Suites; 24 Theatre Suites; and, 24 Loge Suites. Click here (https://www.nhl.com/oilers/community/other5050) for winning numbers and more information on our 50/50 program. The credit card is processed using a Paperless Ticket scanner and a receipt is printed on the spot with your seating location. enjoyment. We cannot honour counterfeit/invalid tickets. WebEntrances. The PATH Walkway reaches as far north as Dundas Street and extends south to reach Maple Leaf Square. Its primary elements consist of a full HD main replay screen, upper LED halo, lower LED halo, bottom central LED displays and a Rogers Place crown at the top. The operating hours for the Lost and Found are the same as our Box Office hours of operation which can be found here. Fans who bring a poster/sign that exceeds the tours guidelines will be directed to a Guest Services Help Desk to check their item. Scotiabank Arena has a strict no in/out policy. Rogers Place recommends all nursing mothers requesting a private location to breastfeed their children can visit any of our Guest Service Centres located at Section 121, Section 129 and Section 230 where we will gladly escort you to a secure room within the venue. There are numerous seating and entertainment options for every guests taste. Reducing energy use by 30 percent by installing energy efficient fixtures and systems; If you are interested in booking an event at Rogers Place, please visit: RogersPlace.com/book-the-arena. Rogers Place has partnered with Reef Events to provide over 4,000 parking spots for each event, available for pre-purchase online. This service is available during Leafs games until midway through the 3rd period (alcohol sales stop at the end of 2nd intermission). For Toronto FC season tickets, visit www.torontofc.ca or call (416) 360-GOAL (4625). Please contact(416) 815-5500for more information. Scotiabank Arena does not offer a tour program. Media access to Scotiabank Arenais through Premium Entrance A on Bay Street. No refunds will be offered for confiscated alcoholic beverages. Rogers Place recommends that guests contact the Ticketing & Customer Services Team at 780-414-LIVE (5483) or info@rogersplace.com in advance of their event to ensure we can appropriately accommodate the needs of the guest and his or her animal. MLSE is dedicated to ensuring our venues are sensory inclusive to provide all fans the opportunity forexceptional experiences. Concert suite pricing will vary widely based on performer. This certification is based on environmental initiatives such as locally sourced materials and resources used in the construction of Rogers Place. Level 300, at Section 301. Fans wishing to leave the building to smoke will not be allowed back in the building, per the re-entry policy. 104 Ave Entrance has one (1) escalator to take guests from street level to the corridor which connects them to the Ford Hall entry or the North Entrance. Located on the private Scotiabank Suites Level immediately above the lower bowl, Scotiabank Suites are the pinnacle in premium hosting. Please ask a Rogers Place team member for assistance when arriving to the venue. Please note that if you are in possession of cannabis for recreational use, edibles will not be granted entry into our venue and it cannot be used at any time while in our facility. Rogers Place is committed to providing guests the safest and most secure environment. A post-game coaches interview room viewable from 104 Ave Concert suite pricing will vary widely based on performer. Web780-414-LIVE(5483) info@rogersplace.com; 10220 104 Ave NW, Edmonton, AB T5J 0H6; Looking for Box Office hours? For other events, doors will generally open 60-minutes prior to event time. To learn more about the Designated Driver Program at Rogers Place, please visit any of our threeGuest Services Centres located at Section 121, Section 129 and Section 230. To protect our fans, employees and team and to align with league and tour standards, a restricted bag policy is in place at Scotiabank Arena. Washrooms are conveniently located throughout Rogers Place. Monday-Thursday: 12:00 PM until beginning of third period. Elevators are also available at Gate 5 and provide fans access up to Level 400. Contact Us This means exciting our fans, inspiring our employees and bringing pride to our community. WebPlatinum Club | Scotiabank Arena Platinum Club Make a Reservation Established in 1999, Platinum Club provides platinum seat holders with a sophisticated environment to enjoy exceptional food and premium service. Guests may not bring audio or video recording devices into Rogers Place. Any purchase of alcoholic beverages are intended for consumption in Rogers Place only and may not leave the building. We would also be happy to tell you all about our extensive menu. There is access to complimentary Wi-Fi in all clubs, concourses and seating areas. If you notice a housekeeping concern while at Rogers Place, please notify the nearest staff member or text587-207-HELP (4357)followed by the location and concernand we will have it taken care of right away. Fans entering our venue with a service animal will be required to provide documentation upon request. During all Rogers Place events, guests with questions or concerns are able to text 587-207-HELP (4357)along with their location and concern to speak to an on-site Rogers Place representative. Birthday Messages If you are celebrating a birthday and would like your name displayed on the Jumbotron at a Toronto Maple Leafs home game, please visit the following link: In-Seat Experience Our Engagement team is here to help celebrate you or your guests birthday, first game or any special occasion with an unforgettable,personalizedin-seat visit. Scotiabank Arena has its own facility and event security personnel present during all events. Guests with emergencies will be assisted by the Rogers Place Guest Experience Team on a case-by-case basis. Our Premium Seating clients experience an unparalleled view of all the action. WebScotiabank Premium Banking Discover Scotiabank Premium Banking Watch video Scotiabank AERO* Platinum MasterCard Opt for the prestige of Scotiabank AERO * Platinum MasterCard or choose your credit card. Rogers Place is not responsible for any lost or stolen property. Prizes not claimed on or before the Prize Claim Expiry Date (two business days from the Raffle date by 4:00 PM), will be absorbed by the Edmonton Oilers Community Foundation, with AGLC approval. Whether entertaining clients, putting the finishing touches on a major deal, hosting a meeting, or socializing with friends and family, Scotiabank Arena suites provide convenience, comfort, and service for your special event. @EdmOilKings. View More Details Child Ticket Policy Vehicles for Hire: Drop-off and pick-up will be located in the designated area north of Rogers Place on 102 St north of 105 Ave. Charter and Yellow Bus: Drop-off and pick-up will be located north of Rogers Place on 103 St north of 105 Ave. Taxis: Drop-off and pick-up will be located at the southwest corner of 104 St and 104 Ave. Curbside drop-off locations: Located west of 105 St on 105 Ave and 104 Ave (by MacEwan University). This policy will be strictly enforced and management reserves the right to deny any electronic recording devices at their discretion. Rogers Place personnel are trained to respond to various emergency scenarios with the goal of ensuring the safety of all guests and employees. For more information please contact Fan Services at 416 815 5982 closer to the event day. Sections 204, 205, 206, 207, 208, 209, 210, 211, 212, 213, Stairwell B (NW) behind sections 115 & 215 [Exits to 105 Ave & 104 St (LRT)], Sections 112, 113, 115, 117, 118, 119 All requests for charitable donations should be directed to our Community Relations department at the following address:mlsedonations.com. Manage your account online and get the most from your Season Seat, Power Pack and ticket investment. Please note: Premium Entrance A is an unmarked gate. WebPlease enter through Premium Entrance B or C. Walk past the Platinum Club restaurant hallway and enter the south platinum suite hallway. Suite ticket holders with VIP Parking Passes can access the arena, and suite level, directly from the Parkade. Lost children/guests should be accompanied to the nearest Rogers Place staff member or to a Guest Service Centre located at Section 121, Section 129 and Section 230. The Rogers Place Safe in the Seat Program is free and available to our guests at all Rogers Place events. Rogers Place guests who have lost or misplaced their tickets have several options available to them. Escalators connect Level 100 to Level 200, and Level 200 to Level 300 on either side of Gate 1 as well as at Gates 5 and 5B. For safety reasons, Rogers Place is unable to make in-arena announcements for lost children or guests. The height of Rogers Place is 141 feet and contains 9,000 tonnes of structural steel and 24,000m3 of structural concrete. 319S), Toronto FC is Canada's first Major League Soccer (MLS) team and plays all home games at BMO Field. Gates open 90 minutes prior to any Edmonton Oilers games. Reducing Scotiabank Arena's carbon footprint by 30 percent; Please visit RogersPlace.com for information regarding all upcoming Rogers Place events. Note: Outside food and beverage are not permitted into the building. Guest Services Desks at Gate 1/Section 301 offer noise-cancelling ear muffs. Scotiabank Arenais home to the Toronto Raptors of the National Basketball Association (NBA) and the Toronto Maple Leafs of the National Hockey League (NHL). For shorter lines and quicker access, we recommend you come through gates 3, 4 or 5B. -Outside Section 319A, Click here for our parking information page. WebLocated on the private Scotiabank Suites Level immediately above the lower bowl, Scotiabank Suites are the pinnacle in premium hosting. For all Maple Leafs and Raptors games, qualified designated security personnel are required to perform wand searches of all patrons entering the building. Concert gate times can vary, but generally gates will open 60 minutes before the start time listed on the ticket. Scotiabank Arena staff are trained in responsible alcohol management. The largest true high-definition center-hung scoreboard in the NHL Please note: anyone found smoking inside Scotiabank Arenawill be immediately ejected from the arena and subject to the maximum fines as per Ontario's Smoke-Free Act. There are a variety of transit amenities available to assist you in your journey to and from Rogers Place, including: This city arena is home ice for the MacEwan University hockey teams, practice ice for the Oilers and Oil Kings, and rental ice for community hockey teams. The address for this area is 40 Bay Street. - Section 114/115 Edmonton International Airport is located 31 kilometres south of Rogers Place. WebWelcome to Scotiabank Premium Seating and the best live event experience in Halifax. Online Account Manager is your one-stop-shop for Edmonton Oilers, Edmonton Oil Kings and Rogers Place event ticket management. Toronto Maple Leafs (NHL) suites cost between $6,000-$20,000. WebWelcome to Scotiabank Premium Seating and the best live event experience in Halifax. Facebook Rogers Place features ICE District Authentics, with retail locations open during Edmonton Oilers and Edmonton Oil Kings games throughout the venue; including four locations on the main concourse and three locations on the upper concourse (upper concourse locations subject to change for Oil Kings games). Family / Gender Neutral Washroom in the Coventry Homes Club, Family / Gender Neutral Washroom in the North Mezzanine Club, Family / Gender Neutral Washroom behind Section 105, Family / Gender Neutral Washroom behind Section 118, Family / Gender Neutral Washroom behind Section 126, Family / Gender Neutral Washroom behind Section 130, Family / Gender Neutral Washroom behind Suite 41, Family / Gender Neutral Washroom behind Section 209, Family / Gender Neutral Washroom behind Section 219, At the MacEwan LRT grounds, north of the tracks, Northwest corner of the Edmonton Downtown Community Arena, North Mezzanine Club and Coventry Homes Club. For the safety of our guests, protective netting is hung above the glass behind both goals during all Rogers Place hockey games. Rogers Place will not serve more than two alcoholic beverages to a guest at one time and reserves the right to limit service to one drink per guest. In rare instances, an event at Scotiabank Arena may be postponed or cancelled. View More Details Child Ticket Policy (Click here ) for winning numbers and more information on our 50/50 program. M5J 2X2 Edmonton Oilers suite guests can access Rogers Place through the Scotiabank Premium entrance located on 104 Ave or through the Premium Seating pass gate in Ford Hall. We will offer their fresh handmade pizza by the slice in multiple locations throughout the venue. Rogers Place Theatre Boxes provide the ultimate in intimate upscale hosting. Please complete a claim for thelost item online atwww.pixithq.com/mlse. To submit a request for a Toronto Raptors home game, please visit the following link: Copyright 2023 Scotiabank Arena. Edmonton Oilers suite guests can access Rogers Place through the Scotiabank Premium entrance located on 104 Ave or through the Premium Seating pass gate in Ford Hall. First LEED-Silver certified NHL facility in Canada. Concert Bowl:8,000-10,000. Note: Scotiabank Arena concession stands and vendors sell peanuts and other nut products throughout the building. Rogers Place Club Seats are available during all Edmonton Oilers and Edmonton Oil Kings games. Water bottles can be filled at water fountains located on the upper and lowerconcourse (seeWater Fountains). As with cigarettes, cannabis can be brought into the building, but is not to be consumed or used inside our venue at any time. We are also available on Social Media during events to assist our fans with any inquiries or concerns they may experience while at Scotiabank Arena. There is zero tolerance for laser pointers at all games and events. Rogers Place doors open one hour prior to game time. The Rogers Place App features the latest Rogers Place news and videos, a full event schedule, in-app ticket purchasing, in-app parking purchasing, information on how to get to Rogers Place, an interactive seat map, news, video, stats and standings on the Edmonton Oilers and Edmonton Oil Kings, and so much more! Rogers Place reserves the right to confiscate items which may cause danger or disruption to the event or other guests. All Premium Ticket Holders can enter the venue using Premium Gate 2B which is located on Bay St. Posters and signs must not hinder, distract, or interfere with the view of other fans and must not be obscene or in poor taste. Scotiabank Arena encourages fans to use the hashtag #ScotiabankArenaMoment to share photos and videos of their time at our venue! Rogers Place recommends all guests requiring assistance contact the Rogers Place Ticketing & Customer Services team at 780-414-LIVE (5483) in advance of their visit. Each fan must receive the item in exchange for some form of identification (drivers licence, passport, health card) that will be returned upon retrieval of the item. For events beginning February 9, 2022, as per the Government of Alberta and Alberta Health Services, proof of vaccination will no longer be required to enter Rogers Place. Additional options:Food and beverage concessions; buffet style catering; Alumni or mascot appearances as well as specialized lighting. Monday-Friday: 9:00 AM until beginning of third period. at Scotiabank Arena are: valid driver's license; Age of Majority Card; Armed Forces Card; Passport; Canadian Citizenship Card; MTO Issued Photo ID; Canadian Permanent Resident Card; Native Status card. Stay alert at all times while you are watching the game, including after the stoppage in play and during pre-game warm up. For our events, Paperless Tickets are sold through Ticketmaster directly. Scotiabank Arena is equipped with defibrillators at multiple locations throughout the building. Failure to arrange prior approval may result in refusal or delay of entry. At Scotiabank Arena, fan safety and enjoyment are top priorities. Guests inquiring about a lost item post-event should contact Rogers Place by emailing info@rogersplace.com or calling 780-414-LIVE (5483). Customers must present the actual credit card used to place the order along with Government Issued Photo ID. NBA Policy:Camera flashes may not be used at any time during games. WebScotiabank Premium Banking offers you an exclusive banking experience combining personalised advice and solutions with an enhanced level of service. Anton Wright, Game Operations Rogers Place is conveniently located along multiple major public transportation routes including: For further details on ETS and public transit routes to Rogers Place CLICK HERE. For more information on how to join the Season Seat Registry for Edmonton Oilers Season Seats, please visit https://www.nhl.com/oilers/tickets/season-seat-registry, call 780-414-GOAL (4625) or email info@edmontonoilers.com. WebEntrances Rogers Place suite guests can access the arena through the Scotiabank Premium entrance located on 104 Ave or through the Premium Seating pass gate in Ford Hall. Web1-hour early access for Concerts VIP Entrance at Gate 2 Pre-order catering options * Merchandise discount program for all rental clients Reservation priority at Real Sports Bar and Grill (based upon availability) en-suite HD widescreen TV * Food and Beverage is an additional charge Locations Violent behaviour including fighting, taunting and making threatening remarks or gestures. Rogers Place requests that all guests wait until a stoppage of play to leave or return to their seats. Should you see this as something that could be beneficial to your cause, please submit a formal request by visitingwww.mlsedonations.com. WebThe Scotiabank Premium Entrance is located at the 104th Avenue entry point beside the Grand Villa Edmonton Casino. Private suite rentals at Scotiabank Arena typically cost between $4,000-$20,000 (all prices in USD) depending on event. Utilizing the following mediums, we will help to differentiate your brand within the marketplace: For more information on Corporate Partnerships and advertising opportunities with the Edmonton Oilers, Edmonton Oil Kings and Rogers Place, please call 780-414-LIVE (5483) or visit EdmontonOilers.com. All permanent and portable concession stands accept Cash, Debit, Visa, MasterCard, American Express, and Apple Pay. For more information on transportation to and from Rogers Place, visitRogersPlace.com/getting-to-rogers-place/. Once a ticketed guest has been scanned into Rogers Place, guests cannot exit the building and return during the event. Rogers Place doors open one hour prior to game time. Scotiabank Arena is a large building and it can be easy for you to become separated from your child. Corporate and/or private events on the arena floor are booked at Scotiabank Arena 4-6 weeks in advance of your date. The Edmonton Oilers Community Foundation proudly supports registered charitable organizations and Minor Hockey/Ringette Associations in Northern Alberta through 50/50 draws that take place during Edmonton Oilers home games. At the conclusion of the event, an escort will return to the guests seat and escort him/her to the most convenient exit gate. Please see Assistive Listening Devices section for more information. Elevators located at Scotibank Premium Entrance provide access to Parking Levels 1 and 2, Event Level, 100L Concourse, 300L Concourse, Arena Restaurants (ScotiaClub, Hot Stove Club, Platinum Club, Air Canada Signature Club), Theatre Suites (500L & 600L), and the MLSE office tower. Follow us on Twitter & Instagram -@ScotiabankArena Please note, the phone line and email address is only monitored during regular business hours. Ticket resellers are not recognized ticket agents of Rogers Place, the Edmonton Oilers, Edmonton Oil Kings or Oilers Entertainment Group. Level 100 Sections 214, 215, 216, 217, 218, 219, Stairwell C (NE) behind sections 126 & 226 [Exits to 105 Ave & 102 St (LRT)], Sections 120, 121, 122, 124, 126, 127, 129, 130 Web1-hour early access for Concerts VIP Entrance at Gate 2 Pre-order catering options * Merchandise discount program for all rental clients Reservation priority at Real Sports Bar and Grill (based upon availability) en-suite HD widescreen TV * Food and Beverage is an additional charge Locations The Platinum Club restaurant hallway and enter the south Platinum suite hallway ensuring safety... Call ( 416 ) 366-DUNK ( 3865 ) refunds will be required to verify the information on transportation and. Midway through the 3rd period ( alcohol sales stop at the conclusion of the event or other.... The goal of ensuring the safety of all the action 20,000 ( prices! Devices at their discretion, we recommend you come through gates 3, 4 or 5B online. Safe in the Seat program is free and available to them online Manager. 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